Broadvoice is dedicated to creating UCaaS products for cloud-based communication that cares to accelerate your business.
While our company has a global reach, we design solutions that are meant to deliver daily value to users. In short, we are product obsessed. The testimonials from our customers are proof that the combination of a holistic platform with a customer service philosophy full of personalized attention and care results in truly satisfied customers.
b- hive mobile is simple to use
Customer testimonial: “It has been a great tool for managing our phone system. It allows us to easily answer calls anywhere from our cell phones using their app, which is nice for employees on the go. We manage all our incoming calls and voicemails easily through the phones and the online system is easy to use as well.”
-Cheryl M. Account Manager, McNeil Printing
Clear communication can be complicated, managing conversations is streamlined and simplified.
Broadvoice mobile frees businesses from using personal devices to manage business communication with instant access features, such as phone, SMS, video, and chat conveniently available on one phone number.
The b-hive platform is designed for collaboration
Customer testimonial: “We use Broadvoice as our virtual telephone service and office communication within our team. Some of our team works remotely from the office and this system makes it possible to answer the incoming calls as if we were there in the office. We can communicate with each other as though we were together in the same space, even though we are not. “
-Administrative Assistant in Finance and Accounting
In a remote work world, businesses rely on flexible and productive collaboration for daily operations communicating across time zones and locations.
Our customers can be anywhere in the world yet when in a meeting, call, or chat – they are connected in an instant. Our product supports the pace of collaboration with communication features available on a single platform. Now, we have added MS Teams Integration to our product suite which enables your business to take advantage of UCaaS features in MS Teams environment.
The b-hive portal allows for intuitive management of phone features
Customer testimonial: “We use Broadvoice to route incoming calls and set up phone extensions for employees. I reviewed the call log to track missed calls and check outbound calls to solve the mystery of ‘I just missed a call from your number, but I didn’t listen to the voice mail to see who was calling or what they wanted problem. “
-Associate Director for a Non-Profit Organization
Our customers love the flexibility and custom options available on the b-hive portal to manage phone features such as call routing, extensions, auto attendant, and valuable granular data gathered from call analytics.
According to SmallBizTrends, research has shown that 70% of customers stop dealing with businesses because of a poor customer service experience, which usually occurs on first contact. By using Broadvoice cloud-based business phone systems, our customers never miss a call or an opportunity for excellent customer service on any point of contact.
We pride ourselves on providing legendary customer care.
Read why Broadvoice customers love our customer service:
https://www.broadvoice.com/blog/broadvoice-customers-show-love-for-our-customer-service/
Read more about our 90-day customer success program:
https://www.broadvoice.com/blog/broadvoice-coo-talks-new-90-day-customer-success-program/
We love hearing how transformational our products can be for your business. To learn more about how Broadvoice can help your business with cloud-based communications solutions, schedule a demo.
