B-HIVE + SALESFORCE
Combine calling with your CRM.
We’ve paired our b-hive cloud communications platform with Salesforce, so you can manage your funnel, build customer relationships and leverage calling features using b-hive directly within your Salesforce instance.
CRM and calling features.
There’s no need to change the way you work. b-hive integrates into your current Salesforce interface, giving you the ability to communicate and create a more personalized customer experience using advanced calling features.
Keep track of conversations.
Simply click to dial directly from a contact record in Salesforce. b-hive will record the calls so your sales and service teams can listen to calls directly from Salesforce for accurate record-keeping and/or training to improve customer interactions.
Simplify data entry.
Make a call, log a case, or enter a new lead. It’s that simple, b-hive for Salesforce automatically matches incoming calls with customer records stored in Salesforce, triggering screen pops with key customer information and provides the ability to create a record on the fly, removing the need to toggle between systems.
Keep accurate call history.
b-hive for Salesforce will automatically log inbound and outbound calls including call time and call recording at the record level in Salesforce.
Get Started Now
b-hive for Salesforce is available for pro seat customers with Salesforce Professional, Enterprise, Unlimited, Essentials for Performance Plan.
More resources.
Explore b-hive and Salesforce in more detail.
Salesforce Integration Guide
A guide for integrating b-hive and Salesforce
Salesforce Quick Tip Video
How to sync b-hive call records with Salesforce.
Be brilliant about the way you connect.
Our team loves to talk. Let’s chat about the VoIP solution that’s right for your business.
