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Blog

Your Call Is (Actually) Important: Why Shoppers Expect Speed and Accuracy in Retail Communications

https://www.broadvoice.com/blog/your-call-is-actually-important-why-shoppers-expect-speed-and-accuracy-in-retail-communications/

Keeping customers happy is crucial in the retail industry, and investing in a UCaaS platform can help you provide fast, seamless interactions on multiple channels.

Blog

Unified Communications Can Make or Break the Retail Experience

https://www.broadvoice.com/blog/unified-communications-can-make-or-break-the-retail-experience/

With the evolving idea that the digital experience encompasses more than just the customer experience, retailers need to adopt communications solutions that improve the employee, customer, and user experiences. 

Blog

How the “Future of Work” Is Changing How Retailers Recruit and Retain Employees

https://www.broadvoice.com/blog/how-the-future-of-work-is-changing-how-retailers-recruit-and-retain-employees/

While retailers have successfully navigated changes to the “what” and “where” of the industry as a result of the pandemic, the “who” has been harder to address. Prioritizing employees and providing them with the proper communication solutions is a great way to recruit and retain talented employees.

Product Page

Microsoft Teams Integration

https://www.broadvoice.com/b-hive-ms-team/

Broadvoice offers integrations for b-hive and Microsoft Teams. Learn more about why this combination is the best of both worlds for collaborating and communicating.

Product Page

Salesforce Integration

https://www.broadvoice.com/salesforce-integration/

Broadvoice now offers integrations for b-hive and Salesforce, allowing you to manage your business, build and maintain customer relationships, and implement calling features — all on one platform.

Blog

Exciting product updates at Broadvoice shared by the CPO, George Mitsopoulos

https://www.broadvoice.com/blog/exciting-product-updates-at-broadvoice-shared-by-the-cpo-george-mitsopoulos/

Learn about how Chief Product Officer, George Mitsopoulos, and his team diligently work to improve Broadvoice products for a more connected business experience.

Blog

Why to use a Salesforce integration with your VoIP phone

https://www.broadvoice.com/blog/salesforce-integration-with-voip-phone/

Learn how a Salesforce integrated VoIP system can help you manage your funnel, build customer relationships, and be more efficient.

Press Release

Broadvoice Named a Global Leader in Cloud Collaboration

https://www.broadvoice.com/press/broadvoice-named-a-global-leader-in-cloud-collaboration/

Cloud communications provider wins 2021 Stratus Award for b-hive Communicator all-in-one communications & collaboration app.

Blog

18 best SIP trunking providers for small businesses

https://www.broadvoice.com/blog/sip-trunking-providers/

SIP trunking is an essential part of a business's communications. To make your decision easier, we compiled the top 18 SIP trunking providers for small businesses.

Blog

19 cloud communication platforms to use in 2021

https://www.broadvoice.com/blog/19-cloud-communication-platforms-to-use-in-2021/

In this article, we'll take a look at the most popular cloud-based communication platforms and each of their top features.

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