Video library

Training videos.

Learn how to make the most out of your Broadvoice products with training, tips and tricks. 

b-hive Training

Auto-Attendant

Automated menu allowing callers to select where they want their call to be routed to.

Faxing

Send, receive, and view e-faxes from the b-hive portal.

People

Manage all employee accounts, including their personal settings and phone configuration.

Dashboard

Detailed overview of calls and talk times for a specific day, month and year.

Personal Settings

Easily change login credentials, voicemail, and personal ring strategy.

One Number

Any number can be set up to receive calls, faxes, text messages, and forward calls to your cell phone.

Sound Manager

Effortlessly upload or create audio on the portal to use for voicemails, greetings, announcements, or automated attendants.

Presence Settings

Customize your own personal ring strategy based on your status and even roll calls over to your mobile phone when you are away from your desk.

Business Hours

Setup unique ring strategies based on hours of operations, closed hours, and holidays.

Announcements

Announcements can be used to notify if a call is being recorded, business hours, or any other message to relay to the person calling in.

Voicemail Settings

View voicemails on the portal or enable voicemail emails to receive emails with the voicemail audio file and text translation attached.

Groups

Allow multiple phones to ring through various ring strategies and other advanced customizations.

Number Forwarding

Numbers can be forwarded easily from the portal. Forward numbers to a cell phone answering service, or any outside number.

Paging

Use the phone system as a PA system. Paging can be enabled across multiple locations as well.

Conferencing

Assign personal conference extensions for an individual to hold all their conference calls.

Billing

The billing tab is available to account admins to view and download all monthly invoices.

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