Frequently asked questions

Who is Broadvoice?

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual contact center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

What is VoIP and how does it work?

Why should I choose Broadvoice?

What’s changed is that you don’t pay a big bill to use the phone company’s wires. Is it reliable?

Can we keep our current business phone number?

Will I still have 911 service?

Will making or receiving calls be any different?

I need a new phone system for my business, what is my next step?

The company I work for is moving and I’m in charge of buying the new phone system. Can you help?

Change the way your business communicates.

Our team loves to talk. Let’s chat about the solution
that’s right for your business.