A Single, Secure Solution
For Your Entire CX
Simplify your customer experiences,
reduce costs, and boost satisfaction
with a single, scalable solution
for your CCaaS and UCaaS.
The Modern CX Solution Built for
Small and Mid-Market Enterprises
Connect your channels, data, and teams to build exceptional customer and employee experiences that move your business forward without sacrificing your budget.
The Broadvoice difference is legendary.
LET US PROVE IT.
Connect With
Your Customers
on any channel
Get enterprise-level experiences without the enterprise-level price tag. Our omnichannel contact center platform maximizes the ROI of every conversation.
Business
Communication Platform
for easier collaboration
Make it easier to work together. Using Broadvoice’s business communications platform (with phone, SMS video and chat) you can communicate, collaborate, and grow with ease.
A complete communications suite
for a more connected business.
CUSTOMER EXPERIENCE
Create connected experiences with contact center solutions for small to mid-market businesses and BPOs.
SIP TRUNKING
Modernize your phones and the way you connect without replacing your hardware. Saving you big.
BUSINESS COMMUNICATIONS
Connect your voice and digital channels, like video conferencing and chat, wherever you are.
BUSINESS TEXT MESSAGING
Send one-to-one or one-to-many texts to your customers and teammates for a boost in engagement.
THE BROADVOICE
SUCCESS PROGRAM
Whether you have a single phone line or an enterprise contact center and back office to support, we’re here to help you, anytime, anywhere, across the globe.
When you reach out, a real person answers, on average, in less than a minute. No getting stuck in complicated menus or being transferred all over the place. Instead, we give you the service you expect to give your clients. And, with a +94% customer satisfaction rating and an above industry average 30% first call resolution rate, our customers know we’re always available, we listen, and then resolve issues fast.
One
Relationship
Get a dedicated support specialist to help you through onboarding and beyond.
One
Number
One
Solution
It is easy to see why companies love Broadvoice.
Trusted by
"Whether it's remote users or different office hours, the b-hive platform gives us the features and flexibility to meet the needs of each location."
"Broadvoice offers reliable, flexible phone service with excellent customer service."
"Broadvoice was the only vendor we spoke with that showed us how simple, cost-efficient, and easily manageable it was to execute."
NEVER MISS
A BEAT
Build Better Experience
- Low-code architecture and easy-to-use AI so you can set up and customize the platform without taxing your IT team
- Custom plans and flexible pricing to fit any budget
- Keep the context of your conversations from one channel to the next
Unified communications
for modern teams
The b-hive cloud communication platform is more capable, more reliable, and more affordable than traditional phone systems. Simple as that.
- VoIP business phone services, video conferencing, team messaging, SMS, and fax
- One phone number across all devices so your customers can always reach you
- Manage everything from a single dashboard
SIP Trunking
Modernize your existing
phone system
SIP trunks replace your expensive dial tone with affordable, modern cloud calling powered by your existing internet connection.
- Place calls over your existing internet connection using VoIP
- Keep the devices you’re already using
- Manage business phone features from a simple dashboard
Texting
Improve your
customer engagement
Use Bubble to craft deeper interactions with customers where they spend most of their time — on their phones.
- Text one-on-one with customers or execute larger marketing campaigns
- Manage in real-time or schedule and automate
- Route incoming texts to specific agents or groups
We go the extra mile
for our customers.
See why customers choose Broadvoice for their phone system needs.
