BROADVOICE PHONE SYSTEM FOR FINANCIAL SERVICES FIRMS
The bottom line is you need a communications system that’s flexible and future-proof.
Broadvoice b-hive is an investment you can count on today and tomorrow.
Money talks, but it can’t text, chat, or video call. For that, you need Broadvoice b-hive.
From community banks to the stock exchange, financial services firms have one thing in common: the need for secure and reliable communications with coworkers and customers. Our all-in-one cloud-based solution supports secure communications from anywhere on any channel from any mobile device.
MOBILE APP
Follow the money.
Our all-in-one cloud-based Communicator app lets your team work anywhere — in the office, a retail bank, a call center, or at home. Communicator lets them call, chat, video, fax, and more — all from their existing internet-enabled smartphone, laptop, or PC.
UNIFIED COMMUNICATIONS
Never miss a call, chat, text, or fax.
Financial conditions can turn on a dime, making quick communications a high priority. Broadvoice unifies all communications — calls, chat, text, fax, voicemail, video conferencing, collaboration, and more — on one platform and one user interface. Everything is in one place. No app switching and no more missed messages!
ADVANCED CALL ROUTING
Direct and connect callers fast.
Our built-in auto attendant ensures time-sensitive financial calls are answered every time. Our virtual receptionist directs callers to the right extension, reducing hold times and connecting account holders with financial advisers to get them the help they need. You can even add optional virtual call center features for your financial sales and support teams. Give your customer experience a boost.
BUSINESS CONTINUITY
Rely on always-on communications.
Financial services firms hold their customers’ fortunes and futures in their hands. Downtime is not an option. Our cloud-based system is location independent and can work anywhere. Our 100 percent SLA ensures your communications work when your customers need you the most.
SECURITY
Single sign-on and 2FA.
Our all-in-one platform replaces unsecured consumer collaboration apps and “Shadow IT” downloads that open the door for cybercriminals. Instead, Broadvoice b-hive offers a unified login with a single sign-on (SSO) to boost security and reduce risks. Built-in two-factor authentication can strengthen security even further.
FLEXIBLE PRICING
Select and save.
Whether you run a small insurance agency, a brokerage firm, or a multi-location commercial bank, Broadvoice b-hive can work for you. Mix and match unlimited or metered packages for cloud PBX, UC, and contact center seats to meet your budget and performance requirements. Only pay for the features and IP phones you need and save by excluding the ones you don’t.
PS Don’t need desk phones? Try our Virtual Seat!
Ready to invest in a phone system that’s flexible and future-proof?
Try the all-in one Broadvoice b-hive communications and collaboration solution.
What our customers are saying
See why financial services firms love us.
Read our blogs on use cases for Broadvoice b-hive for financial services firms.
Beyond the Drive-Thru: How Digital Interactions Drive Banking
As a result of the digital transformation brought about by the pandemic, banks needed to adopt digital-first options to keep their existing customers happy while also enticing new customers with anytime, anywhere technologies.
Unified Communications: A holistic approach to increasing employee and customer satisfaction in financial services
The best-in-class features included in UCaaS solutions help financial services firms improve the employee experience, which also improves the customer experience.
Unified communications is the key to a successful hybrid work model in the finance industry
There is good reason to believe that hybrid and work-from-home models are here to stay, but in industries where personalization is key, these digital experiences can sometimes miss the mark. Unified communications can provide the best of both worlds.
