BROADVOICE PHONE SYSTEM FOR COMMUNITY AND NONPROFIT ORGANIZATIONS
When every penny counts, why waste it on a pricey on-site PBX?
Minimize overhead and maximize impact for your nonprofit with Broadvoice.
Spend time and money helping people, not managing your phone system.
Now more than ever many nonprofit organizations (NPOs) are experiencing an increased demand for services but decreased financial and in-kind support. To fill the gap, NPOs must prioritize technologies that minimize overhead and maximize impact. Our all-in-one cloud-based communications solution is an affordable, pay-as-you-go solution that streamlines communication, enabling you to connect with more sponsors, volunteers, and beneficiaries where they are — online and in their communities.
Work where you’re needed most.
Our all-in-one cloud-based Communicator app lets your nonprofit team work anywhere — in the office, at home, at off-site events, or in the communities they serve. Communicator lets them call, chat, video, fax, and more — all from their existing internet-enabled smartphone, laptop, or PC. Wherever they are, they can keep in contact with sponsors and donors, coordinate with volunteers, and deliver services to their members, citizens, or people in need.
Do more (good) with less (overhead).
Doing more with less is the standard operating procedure for most NPOs. Broadvoice turns this to your advantage by unifying all communications — calls, chat, text, fax, voicemail, video conferencing, collaboration, and more — on one platform and one user interface. Everything is in one place. That means you can do more with less, raising service levels while lowering the number of apps and overhead costs.
Pick from budget-friendly plans.
Whether your NPO is a national charity, industry association, or community group, Broadvoice b-hive can work for you. No big capital outlays are required to get started. Monthly pricing is right sized by the number of users or connections for affordability and predictability. Only pay for the features and IP phones you need and save by excluding the ones you don’t.
Offload IT overhead.
NPOs with IT teams are a fortunate few, but most rely on part-time contractors or the generosity of volunteers. Allow them to focus on vital revenue-generating tasks by removing the burden of managing and maintaining an outdated on-premise phone system. Broadvoice b-hive infrastructure is managed by pros, and our intuitive admin and user portal enables employees to handle day-to-day moves, adds, and changes with no IT expertise required.
ADVANCED CALL ROUTING
Keep donation and help lines open.
Our built-in auto attendant ensures inbound calls are answered every time. Our virtual receptionist directs callers — donors, sponsors, volunteers, members, and beneficiaries — to the right extension, reducing hold times and connecting them with the help they need. You can even add optional virtual call center features for your fundraising campaigns or help lines.
Be there when you’re needed.
Many NPOs swing into action there’s a problem, whether a storm, fire, or pandemic. Our cloud-based system works anywhere, and it’s housed in geo-redundant data centers, so it will be up and running no matter what. We’re here for you, so you can be there for them.
Ready to minimize overhead and maximize impact for your nonprofit?
Learn more about the all-in one Broadvoice b-hive communications and collaboration solution.
What our customers are saying
See why communities and nonprofits love us.
Broadvoice has been one of the best things that’s happened to our practice. It’s been a huge time-saver and helps our patients connect with us and us to connect with them.
We moved to Broadvoice in January 2021. We love the phone service, setup was easy, and it’s good service.
In February of this year we switched to Broadvoice. We love Broadvoice's advanced voice options, phone device, and uptime and service. Plus, it’s a very easy setup.