Sales

866-714-9232

7:00am – 5:00pm PST (Monday – Friday)

Support

888-325-5875

818-452-5306

Available 24 Hours

Billing & Customer Service

888-325-5875

8:30am – 5:00pm PST (Monday – Friday)

Partner Program

866-634-1394

Shipping Address

Broadvoice

9221 Corbin Ave. Suite 155

Northridge, CA 91324

Support

888-325-5875

818-452-5306

Available 24 Hours

VoIP Quality Test

VoIP Quality Test2019-02-03T15:36:43+00:00

Give us two minutes and get your system VoIP Ready

Testing your network is an important first step in understanding how we will work together. For the best results:

  • Make sure to be on the network b-hive will be supporting
  • Download and install Visualware BCS
  • Select the parameters of your test
  • Start the test and wait for your results
Before continuing please make sure you've downloaded and installed BCS
Select closest city:

Select simultaneous calls:

Select test length:
Click to Start Test
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Broadvoice Test Results

Having trouble running the test? Did you install BCS?

What does it all mean?

MOS (our overall VoIP Ready score)

The Mean Opinion Score assesses the packet quality for VoIP. The MOS ranges from 1-5 and generally any score above 4 signifies your connection is VoIP Ready.

Jitter

Jitter occurs when a stream of packets from one caller to another is received incomplete or out of order and is measured in milliseconds of delay.  Optimally you have no delay.

Packet Loss

Packet loss measures by percentage how many packets were transmitted vs. received for both inbound and outbound media traffic.  Since VoIP greatly depends on all media packets being delivered, even a very low percentage of loss may affect call quality.

Round Trip Time (RTT)

Round trip time is important as is measures the speed of a packet traveling to/from the caller to the voice gateway and back. Like jitter, it is measured in milliseconds and should always be less than 150ms.

VoIP Ready resources

Do you want to ensure an amazing user experience with your Broadvoice b-hive services? It’s not rocket science; there are just six characteristics and components you need to review to make your network VoIP Ready. Discover the secrets to a VoIP Ready network in our white paper.

Get Your Free White Paper

Got the jitters?

If your VoIP calls are choppy, you’re experiencing jitter, latency and packet loss on your network connections. Fortunately, it’s easy to fix. Read more

SD-WAN is VoIP’s BFF

SD-WAN technology can secure and smooth packet transport across Internet connections, making your VoIP calls crystal clear. Read more