Improve contact center sales and service with Dialer.
Streamline your contact center operations by replacing time-wasters like manual dialing and voicemail jail with power dialing.
Boost your contact center’s productivity and results.
GoContact’s integrated Dialer improves your contact center operations by leveraging automation to enhance your agents’ efficiency and effectiveness.
Improve Contact Ratios
Run Multiple Campaigns
Level up your contact center with automation.
Empower agents with the data they need.
- Make real-time decisions on whether to call the queued contact.
- Use a simple control panel to see how the previewed contact is filtered or grouped.
- Prepare to return calls for those inbound callers who opted to receive a call-back.
Optimize contact center resources.
- Store, sort, and filter multiple reference databases to guide the Power Dial function.
- Assign priorities to contacts and data points.
- Align system and agent schedules to prescribed priorities.
- Manage the intensity of the Power Dialer through an intuitive interface.
Improve outbound calls with automation.
GoContact’s Predictive Dialer estimates when an agent will be available to handle a call.
- Optimize agent productivity by leveraging algorithms and internal statistics for just-in-time conversations.
- Skip voicemail so agents can focus on customer conversations.
- Operate several simultaneous contact or sales campaigns.
Optimize customer interactions with flexible Dialer features.
See why businesses love GoContact.
Whether it's remote users or different office hours, the b-hive platform gives us the features and flexibility to meet the needs of each location.
Broadvoice offers reliable, flexible phone service with excellent customer service.
Broadvoice was the only vendor we spoke with that showed us how simple, cost-efficient, and easily manageable it was to execute.
Ready to amplify the effectiveness of your inbound and outbound campaigns?
Want to explore the features and functionalities?
View the flyer for GoContact Cloud Contact Center.
View the flyer for GoContact Agent Assist.
View the flyer for GoContact Dialer.