GOCONTACT DIALER
Improve contact center sales and service with Dialer.
Streamline your contact center operations by replacing time-wasters like manual dialing and voicemail jail with power dialing.

Boost your contact center’s productivity and results.
GoContact’s integrated Dialer improves your contact center operations by leveraging automation to enhance your agents’ efficiency and effectiveness.

Improve Contact Ratios
Maximize the number of contacts per hour and reduce call duration to increase sales and service.

Enhance Efficiency
Drive agent productivity and campaign effectiveness with a range of easy-to-use Dialer options.

Run Multiple Campaigns
Simultaneously execute multiple contact or sales campaigns across different databases.
Level up your contact center with automation.

Empower agents with the data they need.
GoContact’s Dialer features a Power Preview function to get agents up to speed for a call.
- Make real-time decisions on whether to call the queued contact.
- Use a simple control panel to see how the previewed contact is filtered or grouped.
- Prepare to return calls for those inbound callers who opted to receive a call-back.
Optimize contact center resources.
Power Dial decreases the time between calls, ensuring agents serve customers consistently and efficiently.
- Store, sort, and filter multiple reference databases to guide the Power Dial function.
- Assign priorities to contacts and data points.
- Align system and agent schedules to prescribed priorities.
- Manage the intensity of the Power Dialer through an intuitive interface.


Improve outbound calls with automation.
GoContact’s Predictive Dialer estimates when an agent will be available to handle a call.
- Optimize agent productivity by leveraging algorithms and internal statistics for just-in-time conversations.
- Skip voicemail so agents can focus on customer conversations.
- Operate several simultaneous contact or sales campaigns.
Optimize customer interactions with flexible Dialer features.
Testimonials
See why businesses love GoContact.
Ready to amplify the effectiveness of your inbound and outbound campaigns?
Learn more about the GoContact Cloud Contact Center solution.
Want to explore the features and functionalities?
See below for more resources, or reach out for a personal demonstration.
Overview
View the flyer for GoContact Cloud Contact Center.
Agent Assist
View the flyer for GoContact Agent Assist.
Dialer
View the flyer for GoContact Dialer.