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Retail

Unified Communications Can Make or Break the Retail Experience
Author: Marina Roukalova
Content Marketing Manager
b-hive, Blog, Retail, Tips & Tricks

Unified Communications Can Make or Break the Retail Experience

With the evolving idea that the digital experience encompasses more than just the customer experience, retailers need to adopt communications solutions that improve the employee, customer, and user experiences. 

Why Retailers Shouldn’t Take the “Human” Out of Customer Communications
Author: Marina Roukalova
Content Marketing Manager
b-hive, Blog, Retail, Work Culture

Why Retailers Shouldn’t Take the “Human” Out of Customer Communications

Given the crucial role that human connections and interactions play in the retail industry, it’s important for retailers to invest in communication solutions that allow them to connect with their customers on a personal level while also incorporating technological advancements.

How the “Future of Work” Is Changing How Retailers Recruit and Retain Employees
Author: Marina Roukalova
Content Marketing Manager
Blog, Retail, Work Culture

How the “Future of Work” Is Changing How Retailers Recruit and Retain Employees

While retailers have successfully navigated changes to the “what” and “where” of the industry as a result of the pandemic, the “who” has been harder to address. Prioritizing employees and providing them with the proper communication solutions is a great way to recruit and retain talented employees.

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