Queue Callback Improves Contact Center Performance and the Customer Experience
The Broadvoice b-hive platform now has a queue callback option to decrease contact center wait times.
The Broadvoice b-hive platform now has a queue callback option to decrease contact center wait times.
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Broadvoice’s b-hive and Communicator platforms offer audio and video conferencing services for businesses to stay connected.
We’ve upgraded our Communicator app to improve the user interface (UI) and user experience (UX).
b-hive integrates with Microsoft Teams and Salesforce for increased productivity and improved customer service.
Learn about visual voicemail: what it is, how it works, and how it can benefit businesses.
Broadvoice announces new Dialpad for Softphone feature for b-hive Communicator.
The group chat feature in b-hive Communicator makes it easy to collaborate.
Modernize your business with advanced fax and voicemail features from Broadvoice.
Broadvoice offers peace of mind that every call will be free from echoes and ambient noise.
Our drag-and-drop feature allows you to effectively manage your calls using the b-hive platform, improving overall call efficiency and productivity.
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