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SD-WAN: Meet VoIP’s New BF
VOIP

SD-WAN: Meet VoIP’s New BF

In our last blog we explained how packet loss, latency and jitter can negatively affect VoIP call quality and recommended steps you can take to minimize their impact by making your network connections VoIP Ready.

6 Reasons Why SMBs are Launching Cloud Contact Centers
Contact Center

6 Reasons Why SMBs are Launching Cloud Contact Centers

The North American cloud contact center market is expected to grow at a compound annual growth rate of nearly 10 percent through 2021, according to a recent report from market research firm Frost & Sullivan.

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