Given the fact that 96% of Americans own some kind of cellphone, it makes sense that businesses are realizing that text messaging is a great way to engage with their customers.

The numbers are really staggering — there are over 3 billion smartphone users in the world, with Americans spending an average of 5.4 hours a day on their phones.

Reach your customers while they binge holiday movies and recipes, text friends and scroll social media.

When it comes to the showdown between text (SMS) marketing and email marketing, there are many things to consider.

The popularity of group video chat has exploded out of necessity during the coronavirus pandemic.

This is not a brag, but simply some context: as an operational leader within these companies, I saw from a strategic level how people, processes, and technology are leveraged.

Although working from home has been your team’s reality for a while now, you may still be discovering kinks in your workflow as you’ve had to rely solely on apps to collaborate and communicate.

To win over today’s savvy buyers, it’s not enough to have the best products; you have to deliver the best customer experience, too.

LOS ANGELES — March 4, 2020 — Broadvoice®, an award-winning provider of hosted voice, unified communications (UC) and SIP trunking services for businesses, announced today the launch of a new corporate brand identity, redesigned logo and website.