Keeping customers happy is crucial in the retail industry, and investing in a UCaaS platform can help you provide fast, seamless interactions on multiple channels.

Broadvoice is excited to bring the GoContact Contact Center Solution to SMBs in North America.

Manufacturing is one of the last industries you would expect to find remote and hybrid work but investing in a UCaaS system can make it possible (and profitable).

The pandemic radically changed the traditional shopping experience for employees and customers alike, and many retailers adapted to these changes with the help of cloud communications solutions.

Given the crucial role that human connections and interactions play in the retail industry, it’s important for retailers to invest in communication solutions that allow them to connect with their customers on a personal level while also incorporating technological advancements.

While retailers have successfully navigated changes to the “what” and “where” of the industry as a result of the pandemic, the “who” has been harder to address. Prioritizing employees and providing them with the proper communication solutions is a great way to recruit and retain talented employees.

With the number of students attending college decreasing, colleges are looking for ways to communicate effectively with prospective students while maximizing their existing marketing budgets. UCaaS systems may be the answer for both.

Schools face dual challenges in keeping their existing students safe and recruiting and retaining students, but the user-friendly features of UCaaS systems can help school administrators on both counts.

No one wants to experience an emergency situation while at school, but when they inevitably happen, unified communications platforms can help stakeholders stay connected, informed, and supported.