A contact center solution can help your medical practice reach patients efficiently and help agents set up payment plans.

A CCaaS solution like GoContact can reduce the no-show rate in your medical practice.

CCaaS solutions can help improve patient and employee satisfaction in your healthcare office.

The North American cloud contact center market is expected to grow at a compound annual growth rate of nearly 10 percent through 2021, according to a recent report from market research firm Frost & Sullivan.

Presence features are deceivingly simple to use but extend far beyond seeing a colored dot on a desk phone, messaging app, or unified communication (UC) dashboard.