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COMPARISON

Broadvoice—the top-rated RingCentral alternative for small businesses.

Save big and communicate more efficiently by switching to Broadvoice, the award winning cloud-based business communication platform alternative to RingCentral.

More affordable. More support. Made for small businesses.

Broadvoice isn’t the only unified business communications platform out there. But we are the best RingCentral alternative with 24/7 support, a dedicated customer success team, and unbeatable pricing.

COMPARE

Why choose Broadvoice vs. RingCentral?

Broadvoice understands the challenges facing small to medium-sized businesses. Learn what Broadvoice has that RingCentral doesn’t.

Call Forwarding
Call Forward Don't Answer
Call Forwarding Whisper
Call Forward Busy Line
Caller ID Prepend
Conditional Call Catch
Dial by Name
Hotdesking
Call Park
Unlimited Domestic Calling
Keyword Automation
Scheduled Texts
Text Campaigns
Text Casting
Text Queues
Text Reminders
Group Chat
Call Paths
Automatic Call Distribution
Call Monitoring
Call Recording
Admin Portal
Custom Ringtones
Voice Analytics
Customer Success Orientation Team

Only premium packages
Only premium packages
Only premium packages
Only premium packages

COMPARE

Why choose Broadvoice over RingCentral?

Broadvoice understands the challenges facing small to medium-sized businesses. Learn what Broadvoice has that RingCentral doesn't.

Call Forwarding
Call Forward Don't Answer
Call Forwarding Whisper
Call Forward Busy Line
Caller ID Prepend
Conditional Call Catch
Dial by Name
Hotdesking
Call Park
Unlimited Domestic Calling
Keyword Automation
Scheduled Texts
Text Campaigns
Text Casting
Text Queues
Text Reminders
Group Chat
Call Paths
Automatic Call Distribution
Call Monitoring
Call Recording
Admin Portal
Custom Ringtones
Voice Analytics
Customer Success Orientation Team

Only premium packages
Only premium packages
Only premium packages
Only premium packages

RingCentral caters to the big guys. Broadvoice caters to all.

It doesn’t matter if you have 1 seat or 1000 seats, every business matters to us. Plus with our 24/7 customer service, customizable packages, and flexible pricing, get ready to save big time.

RingCentral has a higher price per user.

RingCentral’s starting rate is $20/month per user for businesses with less than 20 users. That means if you’re a small business, RingCentral is going to cost you big time.

Broadvoice saves you big bucks!

Broadvoice offers flexible pricing with rates starting at $10/ month per user. Save money with a customized plan or pay only for the number of concurrent call paths needed.

customer satisfaction

RingCentral makes you jump through hoops.

For accounts with less than 20 users, RingCentral utilizes offshore customer service and makes it difficult to speak with a customer service representative.

Broadvoice is there for you 24/7.

Broadvoice makes receiving support a breeze with 24/7 US-based support and a 92% tech support customer satisfaction rate. Plus, we provide a dedicated customer success orientation team for your first 90 days regardless of your business size.

omnichannel customer experience

You’re out of luck with RingCentral.

Implementation services are only available for accounts with 16 or more users. Small businesses are on their own.

Broadvoice makes it easy.

We offer free, unlimited training during onboarding and for any new employees as your business scales, so we are there for you every step of the way.

omnichannel customer experience

Broadvoice is the top-rated RingCentral alternative.

Broadvoice makes it easy for your business to manage calls, business texts, customer service, and more—all at a more affordable cost than RingCentral.

advanced business messaging

Advanced Business Messaging

Utilize keyword automation, schedule texts, create text campaigns, and easily send out reminders all from Broadvoice. With RingCentral, none of this is possible.

service level agreement

Service Level Agreement

Customers can rest easy with our 100% uptime service level agreement. RingCentral’s SLA is good, but not 100%. Even a small missing percent can cost you.

customizable packages

Made for Small Businesses

We’ve got small businesses covered with our 24/7 support and affordable pricing. RingCentral doesn’t come close to matching our price or dedicated support.

Testimonials

We go the extra mile for our customers.

Broadvoice was the only vendor we spoke with that showed us how simple, cost-efficient, and easily manageable it was to execute.

Robert Reeder
CIO & VP of Technology, Henley Enterprises

RingCentral wasn't the right fit for us and we've had our fair share of complaints with them through the years. Ultimately, we landed on Broadvoice. The whole web UI is very straightforward and it takes no time to train the staff.

Nathan Malone
Lead Technician, Forward Tech Solutions

Broadvoice offers reliable, flexible phone service with excellent customer service.

Nicole Cartwright
Executive Director, Tahoe Resource 
Conservation District

See how Broadvoice outshines RingCentral.

Still not convinced? We’ll walk you through how Broadvoice can improve your communications and save you money with a personal demonstration.