Resources.
Recent Blogs
Workforce Management Software: 10 Must-Have Features to Optimize Your Contact Center
Workforce management software can help optimize your contact center efficiency by streamlining your management tasks.
Enhance Your Customer Experience and Contact Center Efficiency: 5 Best Practices for Improving First Call Resolution
Improving your first call resolution rate can significantly impact your customer experience, CSAT, and overall efficiency.
How to Grow Your Small Business: 4 Ways the Right UCaaS Can Help You Scale Up Your Operations
Unified Communications as a Service (UCaaS) gives workers instant access to dynamic voice and collaboration tools from any device, any time.
Recent Customer Stories
Broadvoice Delivers Reliable Communications to Illinois School District
Broadvoice offers Illinois school district top-rated customer service and streamlined communications.
Palm Springs Nonprofit Social Services Agency Turns to Broadvoice for Reliable Mobility
Broadvoice b-hive provides the JFS Desert staff with increased mobility to meet their remote work needs.
Broadvoice Takes Private School’s Business Phone System to the Head of the Class
Learn how Broadvoice helped this private school to streamline, scale, and future-proof communication needs to ensure the success of the students.
Recent Press Releases
Broadvoice Awarded 2024 INTERNET TELEPHONY Product of the Year Award
Broadvoice awarded the 2024 INTERNET TELEPHONY Product of the Year Award for its b-hive UCaaS platform for the fifth time.
Broadvoice Awarded 2023 Global Excellence Award from Acquisition International Magazine
Broadvoice was named winner of Acquisition International Magazine’s Global Excellence Awards for Best SME Cloud Communications Company.
Broadvoice CCaaS Awarded the 2024 BIG Innovation Award from the Business Intelligence Group
Broadvoice has been named a recipient of the 2024 BIG Innovation Award for its cloud-native contact center platform.
Recent Webinars
Harnessing Labor to Power Your Business
Watch this webinar to learn how CXHub makes sourcing labor easy and efficient by providing qualified, reliable BPOs that meet your labor requirements. CXHub is a one-stop shop to support all contact center and labor needs.
Introducing GoContact
Watch this webinar to learn about our new omnichannel cloud contact center solution that streamlines your business communication channels and enhances your customer and employee experience, all while reducing costs.
How to Modernize Your Healthcare Office Phone System
Watch this webinar to learn all about VoIP, its benefits, what to expect from a Broadvoice implementation, and how to ensure great patient experiences with our HIPAA compliant b-hive platform. Plus, hear directly from a Broadvoice customer about her transformative experience.