Contact center software built for SMBs.
Grow your business while helping your customers simplify and modernize contact center operations, all while reducing costs.
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Industry leaders empowering operations with GoContact.
Flexibility as a competitive advantage.
Enterprise call center software is expensive and inflexible, locking SMBs into a set contract. For more flexibility and peace of mind, GoContact offers a customizable solution that’s agile, affordable, and specifically built for SMBs. Customers save costs on hardware and technical operations and pay only for what they need.
Everything companies need to improve the customer experience.
Customizable to companies’ specific needs.
Our cloud based SMB call center software solution is easy to maintain and allows for customizations and rapid deployment without the need for expensive IT personnel. Plus, we have a support and consultancy team dedicated to the customer’s business and its continued success.
Omnichannel view of the customer in a single interface.
Companies get visibility of all their customers’ interactions in an omnichannel platform and retain all their conversations even when they use different channels to communicate. We provide communications by voice, email, tickets, chat and native integration with Facebook and WhatsApp.