SD-Wan
One Numbers, Multiple Device.
Mobile App
Call Analytics
Team Collaboration
Auto-Attendant
Call Recording
Unlimited International Calling
Level the Playing Field
With no upfront investments, lower operational costs, enhanced security, and greater scalability, b-hive Virtual Call Center essentially levels the playing field, enabling you to deliver an exceptional customer experience on par with big brands.
Easy Deployment, Setup
& Training
No hardware installation is needed; our browser-based app can be set up with a few clicks. And, our intuitive user interface is easy to learn, so your call center can be up and running quickly.
Easy Deployment, Setup
& Training
No hardware installation is needed; our browser-based app can be set up with a few clicks. And, our intuitive user interface is easy to learn, so your call center can be up and running quickly.
Focus on Improving
Customer Experience
Our Virtual Call Center enables you to measure your customer experience by tracking key performance indicators (KPIs), so you can act on that intelligence to improve overall customer satisfaction.
Enterprise-level features for your everyday phone system.
Call Routing
Call routing by queue, day, time and representative ability.
Call Monitoring
Give supervisors the tools to monitor whisper and barge.
Customized Call Queues
Manage multiple queues by skill, operating hours and call spikes.
Historical Call Reporting
View and export data to evaluate performance.
Real-Time Analytics
Manage agent performance through a single dashboard.
Admin Control Panel
Manage additions and changes on the fly with role-based permissions.
Online Access
Access your system online at any time.
Call Recording
Assess the quality of agent performance with call recording.
Ready to Get Started?
Learn about how cloud phone system can help your business communicate better.
Contact our team to find the solution that’s right for you.
