When you work in a 24/7/365 world,
communication is the foundation for success.
Communication downtime frustrates both your team members and your customers. In our borderless market place, a natural disaster or power outage in one part of the country can not stop business from happening in other parts. With malicious network attaches on the rise, the fear of a missed key stroke can haunt a business owner.
Keep your business open with Broadvoice’s b-hive. The Broadvoice b-hive UCaaS platform operates in the cloud rather than on customer premises, with a distributed infrastructure, ensuring no points of failure. b-hive’s application servers run enterprise-grade unified communications software in geo-redundant data centers, so if there’s an issue at one data center it won’t impact service.
Where you work is as important as how you work
Broadvoice’s distributed service means that your communications infrastructure will be available in the event of a power outage, storm, fire, or other disaster. It’s easy to redirect calls to an alternate location or device if you can’t take calls at your primary location.
When logging in from an alternate location or device, your employees will be able to pick up right where they left off. Having the same experience, they are used to without spending time trying to get to know a new way to work. This assures continuity as well as productivity. Our web-based chat and presence, in case the worst happens, will give everyone visibility to their teammates and access to their knowledge.
Your success is our success
Our quality of service is the backbone over everything we do. Our success at keeping business communication running smoothly and securely without interruption is what makes us different. Thousands of customers rely on the Broadvoice b-hive cloud communication to keep the “lights on” for them and their businesses running in every situation. Our flexible bundle of services do just that. From the ground up, we have built our business on being there for yours.