Broadvoice is the top-rated 8x8 alternative.

COMPARISON

Broadvoice—the top-rated 8×8 alternative for small businesses.

Make managing your business more efficient by switching to Broadvoice, the award-winning cloud-based business communication platform alternative to 8×8.

More affordable. More features. More support.

Broadvoice isn’t the only unified business communications platform out there. But we are the best, with more features, more management tools, 24/7 support, and unbeatable pricing.

COMPARE

Why choose Broadvoice over 8×8?

Broadvoice is the #1 8×8 competitor with a 95% overall customer satisfaction rate. Learn what Broadvoice has that 8×8 doesn’t.

Call Forwarding
Call Forward Don't Answer
Call Forwarding Whisper
Call Forward Busy Line
Caller ID Prepend
Conditional Call Catch
Dial by Name
Hotdesking
Call Park
Unlimited Domestic Calling
Keyword Automation
Scheduled Texts
Text Campaigns
Text Casting
Text Queues
Text Reminders
Group Chat
Screen Sharing
Automatic Call Distribution
Call Monitoring
Manager Notification
Admin Portal
Call Paths
Voice Analytics
Customer Success Orientation Team

COMPARE

Why choose Broadvoice over 8x8?

Broadvoice is the #1 8x8 competitor with a 95% overall customer satisfaction rate. Learn what Broadvoice has that 8x8 doesn't.

Call Forwarding
Call Forward Don't Answer
Call Forwarding Whisper
Call Forward Busy Line
Caller ID Prepend
Conditional Call Catch
Dial by Name
Hotdesking
Call Park
Unlimited Domestic Calling
Keyword Automation
Scheduled Texts
Text Campaigns
Text Casting
Text Queues
Text Reminders
Group Chat
Screen Sharing
Automatic Call Distribution
Call Monitoring
Manager Notification
Admin Portal
Call Paths
Voice Analytics
Customer Success Orientation Team

8×8 falls short. Broadvoice goes the distance.

Globally connect with up to 60 countries, expand your business messaging, and enjoy crystal-clear video quality. Plus, with our 24/7 customer service, customizable packages, and flexible pricing, get ready to save big time.

8×8 is more expensive. Period.

8×8’s starting rate is $12/ month per user.
Simply more expensive.

Broadvoice saves you big bucks!

Broadvoice offers flexible pricing with rates starting at $10/ month per user. Save money with a customized plan or pay only for the number of concurrent call paths needed.

customer satisfaction

Tired of calling the 8×8 support number?

Customers report that 8×8 customer service is slow to resolve issues and complaints often require escalation, so it takes longer to address your questions.

Broadvoice is there for you 24/7.

Broadvoice makes receiving support a breeze with 24/7 US-based support and a 92% tech support customer satisfaction rate. Plus, we provide a dedicated customer success orientation team for your first 90 days regardless of your business size.

omnichannel customer experience

8×8 onboarding is a pain.

After initial onboarding with 8×8, new customers have to train themselves on how to use the product by pouring over complicated manuals and documents.

Broadvoice makes it easy.

We offer free, unlimited training during onboarding and for any new employees as your business scales, so we are there for you every step of the way.

omnichannel customer experience

Broadvoice is the top-rated 8×8 alternative.

Broadvoice makes it easy for your business to manage calls, business texts, customer service, and more—all at a more affordable cost than 8×8.

Advanced Business Messaging

Utilize keyword automation, schedule texts, create text campaigns, and easily send out reminders all from Broadvoice. With 8×8, none of this is possible.

Service Level Agreement

Service Level Agreement

Customers can rest easy with our 100% uptime service level agreement. 8×8 only offers 99.9%, which could result in 8 hours and 46 minutes of downtime annually.

Customizable Packages

Customizable Packages

Broadvoices offers customizable and streamlined packaging. 8×8 has 7 set feature packages that you can’t customize to your needs.

Testimonials

We go the extra mile for our customers.

Whether it's remote users or different office hours, the b-hive platform gives us the features and flexibility to meet the needs of each location.

Brett Porter
President & COO, Summit Management Services, Inc.

Broadvoice offers reliable, flexible phone service with excellent customer service.

Nicole Cartwright
Executive Director, Tahoe Resource 
Conservation District

Broadvoice was the only vendor we spoke with that showed us how simple, cost-efficient, and easily manageable it was to execute.

Robert Reeder
CIO & VP of Technology, Henley Enterprises

See how Broadvoice outshines 8×8.

Still not convinced? We’ll walk you through how Broadvoice can improve your communications and save you money with a personal demonstration.