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Customer Stories
How businesses use Broadvoice to transform customer and member
experience — from first contact to lasting loyalty.
Trusted by teams in financial services, healthcare, and professional services
Featured stories
Como a Galp transformou a análise de qualidade do Contact Center, passando da amostragem manual para uma cobertura total baseada em IA
Uma solução de análise de qualidade baseada em IA ajudou a Galp a passar de uma auditoria manual, baseada em amostras, para uma análise de cobertura total nas interações por voz e por escrito, acelerando a deteção de incidentes e elevando a qualidade do serviço.
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Community
Palm Springs Nonprofit Social Services Agency Turns to Broadvoice for Reliable Mobility
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Education
Broadvoice Takes Private School’s Business Phone System to the Head of the Class
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b-hive
Broadvoice b-hive Enables East Texas Disability Associates to Advocate for the Disabled in Texas
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All customer stories
Como a Galp transformou a análise de qualidade do Contact Center, passando da amostragem manual para uma cobertura total baseada em IA
Read story →
Community
Palm Springs Nonprofit Social Services Agency Turns to Broadvoice for Reliable Mobility
Read story →
Education
Broadvoice Takes Private School’s Business Phone System to the Head of the Class
Read story →
b-hive
Broadvoice b-hive Enables East Texas Disability Associates to Advocate for the Disabled in Texas
Read story →
