Productos
Centro de contacto
Comunicaciones unificadas
Soluciones de IA
Integraciones
Centro de contacto todo en uno para una experiencia de cliente moderna
Conecta voz, chat, correo electrónico y redes sociales en una sola aplicación
Automatice las llamadas salientes para aumentar la productividad de los agentes
Guíe a los agentes en tiempo real con indicaciones dinámicas y flujos de llamadas
Automatice los viajes con IVR y agentes de voz inteligentes
Una plataforma para la colaboración en equipo
Llamadas en la nube que mantienen a tu equipo conectado desde cualquier lugar
Reúnase, envíe mensajes y colabore con el vídeo integrado
Envía y recibe mensajes de texto comerciales para llegar a los clientes al instante
Conectividad de voz flexible que se adapta a su empresa
La IA reduce el trabajo y mejora los resultados
Automatice las conversaciones con interacciones naturales y sin demoras
Optimice el trabajo posterior a la llamada con inteligencia artificial para aumentar la eficiencia
Convierte los datos de las conversaciones en información procesable.
customer success story
St. Thomas Aquinas Catholic Church
region
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Overview
Saint Thomas Aquinas Catholic Church(STACC) strives to share the riches of the Catholic faith by a vibrant sacramental life with a goal that all in their parish and university community will fulfill their call to know, love and serve the Lord.
Challenges
Saint Thomas Aquinas Catholic Church (STACC) experienced a drop in contributions during the pandemic, making their communications providers too expensive. They needed a provider that would help them unify all their communications under one platform—all while helping them reduce costs.
Solution
Prior to Broadvoice, STACC used multiple communications providers, including C Spire and Comcast, that didn’t talk to each other. Having multiple providers made it challenging to learn the different platforms and their unique features, which often led to issues.STACC switched to Broadvoice to streamline their communications and significantly cut down on costs, and they haven't looked back since.“We wanted to get everything into one platform, which led us to Broadvoice. The platform has been so much easier to use and we are all loving it.” Kathy Schimel, Parish Administrator
More to explore
Community
Palm Springs Nonprofit Social Services Agency Turns to Broadvoice for Reliable Mobility
Education
Broadvoice Takes Private School’s Business Phone System to the Head of the Class
b-hive
Broadvoice b-hive Enables East Texas Disability Associates to Advocate for the Disabled in Texas
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