GoContact embeds directly inside Microsoft Dynamics, so calls, outcomes, and customer records live in one place.
The average agent switches screens six times per interaction. That's not a workflow, that's a workaround. GoContact embeds right into Dynamics so your agents handle every call without leaving the system they're already in.
GoContact appears as a panel inside Dynamics. Agents log in, select their queue or campaign, and handle their calls, without opening another tab. Everything is captured automatically, right where they already are.
When a call ends, GoContact automatically saves the outcome, interaction details, and notes into the contact record in Dynamics. This way nothing gets missed, manually entered, or lost between systems.
Todo lo que tu equipo necesita para ofrecer una atención más rápida, de forma más inteligente y más
No second system. No extra tabs. No gaps in the data
Herramientas y flujos de trabajo personalizados diseñados para agentes, administradores y TI
No third-party midleware. No custom development.
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