North Light Community Center

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Overview

North Light Community Center empowers people of all ages and abilities in their communities, especially those most in need, to reach their fullest potential as productive and responsible citizens through initiatives that support and enrich children, teens, and families.

Challenges

North Light Community Center had an outdated, hardwired phone system. Since there was no way of connecting with participants while out of office, staff members were forced to give out their personal cell numbers blurring the line between work life and home life. North Light Community Center required a solution that allowed staff to work from anywhere, while also protecting their personal information.

Solution

Thanks to our Broadvoice mobile app, staff can stay connected and take business calls from their personal device—all while using their business phone number.“We serve people who need vital resources. Using Broadvoice, we can be accessible to them without providing personal information. It allows us to be able to create a healthy work/life balance.” Annie Schuster, Director of DevelopmentOur unified communications mobile app has also made it easier for staff to conduct work while they are out in the community and away from their office.“Our full-time staff members use the mobile app while on the go. I like it because it’s so easy to see everything from one place. Before the app, it was much more cumbersome to check my voicemail and missed calls. Now, I can carry my personal phone around and check everything from there.” Annie Schuster, Director of Development