Partner SPIFF Terms & Conditions | Q4 2026
Up to 8X MRR with Broadvoice
Runs October 1 – December 31, 2026
Signed, submitted & recorded by December 31, 2026
Standalone
UCaaS · b-hive
Up to
Seat count
SPIFF multiplier
1–9 seats
1X
10–49 seats
4X
50+ seats
6X
Read UCaaS terms
Combined
Up to
Combo requirement
SPIFF multiplier
10+ UCaaS seats and 10+ CCaaS seats
8X
Read UCaaS terms
Add-on for UCaaS deals
Model eligibility is also subject to current inventory availability.
Hardware included
1X Free Phone Promo
1X
Hardware included
2X Free Phone Promo (Certified Pre-Owned)
2X
For UCaaS + CCaaS combination deals, the applicable SPIFF multiplier is
determined solely by the number of eligible CCaaS licensed seats
Eligible UCaaS seat MRR
Eligible UCaaS seat MRR
Combo multiplier
Combo SPIFF
Minimums
The multiplier is applied to the total eligible seat MRR (UCaaS + CCaaS), provided the deal meets the minimum UCaaS seat requirement of 10 or more
Seat count above minimum
UCaaS seat count above the minimum does not impact the SPIFF multiplier
Below the minimum
If a deal falls below the 10-seat minimum on either UCaaS or CCaaS, it is not eligible for the Combo SPIFF and will instead be evaluated under the standalone UCaaS or CCaaS SPIFF terms. Any overpayment is subject to clawback
Example uses illustrative MRR figures only.
SPIFF Period: Broadvoice Q4 2026 Partner SPIFFs run from October 1 – December 31, 2026. To
qualify, all sales must be signed, submitted, and recorded in Broadvoice systems on or before
December 31, 2026.
SPIFF applies only to Pro and Standard seats at list price
SPIFF applies to seat licenses, faxes, auto-attendance, and call path models
Services must be contracted on a 36-month (3-year) term
Discounts may reduce SPIFF payouts
Non-standard pricing or deal structures require prior SPIFF approval
Applies to new customer orders or new locations for existing customers
All deals must receive Broadvoice management approval
SPIFF promotions and payouts are subject to change
Maximum of 3 seats per 1 call path under the call path pricing model
Metered seats and usage-based services are excluded from SPIFFs
Hardware and phones — excluded unless provided in conjunction with the Free Phone SPIFF
Usage, minute bundles, and toll-free packages
DIDs and toll-free numbers
Third-party add-ons
Professional services
Metered seats
Advanced Analytics
Virtual Seats
Add-on seat orders placed within 30 days of the initial order billing qualify for the original SPIFF multiplier (seat-tier or phone override, whichever applied), provided all eligibility requirements are met.
Orders canceled or disconnected during the original contract term result in a full SPIFF chargeback
SPIFFs are paid in the commission cycle following payment of the first full month of customer invoicing
SPIFF eligibility and payout are based on final contracted and installed seat counts, and final hardware selection, at the time of service delivery. If a deal changes prior to or during service delivery — including a switch in hardware tier — the SPIFF will be recalculated and may be reduced
If a deal falls into a lower seat tier, or hardware is added after the fact that triggers the override, the SPIFF multiplier will be adjusted to the applicable rate. Any overpayment is subject to clawback
Minimum of 10 concurrent CCaaS seats required.
SPIFF applies only to seat licenses at list price.
Services must be contracted on a 36-month (3-year) term
Discounts may reduce SPIFF payouts.
Non-standard pricing or deal structures require prior SPIFF approval.
Applies to new customer orders or new locations for existing customers.
All deals must receive Broadvoice management approval
SPIFF promotions and payouts are subject to change
Eligible CCaaS = GoContact
Hardware and phones
Professional services
Usage, minute bundles, and toll-free packages
Toll-free numbers and DIDs
Advanced Analytics
Third-party add-ons
Orders canceled or disconnected during the original contract term result in a full SPIFF chargeback.
SPIFFs are paid in the commission cycle following payment of the first full month of customer invoicing.
SPIFF eligibility and payout are based on final contracted and installed seat counts at the time of service delivery. If a deal changes prior to or during service delivery, the SPIFF will be recalculated and may be reduced.
If a deal falls below the 10-seat minimum, it is not eligible for the CCaaS SPIFF. Any overpayment is subject to clawback.
The 8X multiplier applies to the entire eligible seat MRR — UCaaS plus CCaaS combined — not just the CCaaS portion.
For UCaaS + CCaaS combination deals, the applicable SPIFF multiplier is determined solely by the number of eligible CCaaS licensed seats.
The multiplier is applied to the total eligible seat MRR (UCaaS + CCaaS), provided the deal meets the minimum UCaaS seat requirement of 10 or more.
UCaaS seat count above the minimum does not impact the SPIFF multiplier.
A minimum of 10 CCaaS seats is also required for combo eligibility.
Discounts may reduce SPIFF payouts.
Non-standard pricing or deal structures require prior SPIFF approval.
Applies to new customer orders or new locations for existing customers.
All deals must receive Broadvoice management approval.
Eligible CCaaS = GoContact
Hardware and phones — excluded unless provided in conjunction with the Free Phone SPIFF.
Professional services
Usage, minute bundles, and toll-free packages
Metered seats
DIDs and toll-free numbers
Advanced Analytics
Third-party add-ons
Virtual Seats
Orders canceled or disconnected during the original contract term result in a full SPIFF chargeback.
SPIFFs are paid in the commission cycle following payment of the first full month of customer invoicing.
SPIFF eligibility and payout are based on final contracted and installed seat counts at the time of service delivery. If a deal changes prior to or during service delivery, the SPIFF will be recalculated and may be reduced.
If a deal falls below the 10-seat minimum on either UCaaS or CCaaS, it is not eligible for the Combo SPIFF and will instead be evaluated under the standalone UCaaS or CCaaS SPIFF terms. Any overpayment is subject to clawback.