LOS ANGELES, October 15, 2020 – Broadvoice takes data privacy and security seriously. On October 1st, we learned that a security researcher was able to access a subset of b-hive data. The data had been stored in an inadvertently unsecured storage service September 28th and secured October 2nd.
The company is taking the following steps to address the situation:
- We launched an investigation and ensured the data had already been secured.
- We alerted federal law enforcement and offered our full cooperation.
- We are working with the security researcher to ensure that the data he accessed is destroyed.
At this point, we have no reason to believe that there has been any misuse of the data. We are currently engaging a third-party forensics firm to analyze this data. We will provide more information and updates to our customers and partners upon completion of the investigation. We cannot speculate further about this issue at this time.
We sincerely regret any inconvenience this may cause.