Sales

866-714-9232

7:00am – 5:00pm PST (Monday – Friday)

Support

888-325-5875

818-452-5306

Available 24 Hours

Billing & Customer Service

888-325-5875

8:30am – 5:00pm PST (Monday – Friday)

Partner Program

866-634-1394

Shipping Address

Broadvoice

9221 Corbin Ave. Suite 155

Northridge, CA 91324

Support

888-325-5875

818-452-5306

Available 24 Hours

getting-started2018-11-29T00:41:56+00:00

How it all works

Moving to the cloud is as easy as 1, 2, 3. With features like communicator, mobility, and enhanced analytics, Broadvoice puts the power of cloud communication in your hands at a fraction of the cost.

Getting started

Right-sized service for business

Your business specialist will help you determine the number of users you need and if you can use your current IP phones or if you need to get one from us (don’t worry, we offer some FREE rentals.). If you prefer to use your desktops or our mobility app on a smart phone, we can work with that too.

Implementation with a plan

Moving to our b-hive cloud PBX is straight forward. Our service coordinators work directly with you to get your service up and running quickly. You can continue to run your business, we will take care of porting your numbers and communication operations to the cloud.

Going beyond a thank you

Your personalized portal is just a click way to make any changes or upgrades at any time. Or if you prefer one of our techs make changes, our business support team is available 24/7 (link to support area of site) for any questions you may have.

Using b-hive

Broadvoice b-hive provides small and medium businesses with a more powerful, dependable and affordable enterprise-class cloud communications platform than any other cloud communications provider. It does this by combining telephony, UC, collaboration and virtual call center in one solution.

Our cloud-based subscription service brings together the best of communications, collaboration and virtual call center in one platform. Give your users the same experience from the beginning to the end of their day, bringing together all the tools to make your business successful into one intuitive web-based application.

Take your office with you

Work anytime, anywhere, from any device with our mobile app. b-flexible. b-responsive. b-hive.

VIEW OUR MOBILE APP FEATURES

Specific feature highlights

Communicator

  • Chat with coworkers, SMS outside numbers, place and receive calls or group chat
  • Create a favorites list to easily stay in touch with those you talk to on a recurring bias
  • Recent history keeps all your communication threads in an organized list

Personal Navigation Bar

  • Unique to each individual who signs into the portal
  • See personal call history, voicemails, faxes, call centers and team organized views
  • Managers and Admins can view call reports and control call centers
  • Pro seats have access to the communicator

Inbound Analytics

  • Quickly set up real-time analytical reports tied to specific numbers
  • Graphs, statistics, and filters allow for easy tracking and understanding number performance
  • See employee answer rates, caller demographics, call records, most called numbers, specific date ranges and more

Self-guided training is always available

Your business doesn’t run 9-to-5, so neither do we. We offer complete video training on how to use b-hive features and functionality.

START LEARNING TODAY

Let’s get started today!

Pssst…do you want to be a partner?

Join the Broadvoice team and sell our great products, services and support.

BECOME A PARTNER