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Phone:
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Phone: (888) 332-8036 |
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Fax:
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(818) 301-7465 |
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Email:
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support@broadvoice.com |
When contacting Customer Support, please provide as much information as you can:
- Detailed description of the issue you are having.
- Type your BroadVoice Account Number or telephone number in the
subject line of your email.
- If you experience issues placing or receiving calls, please specify
the times and numbers of the attempted calls.
- Type of Internet connection (DSL/Cable/Dial up/Satellite) and
name of your Internet Service Provider.
- Make and model of your router (if using one).
- Make and model of your telephone.
- Brief description of your home network (computers, routers, hubs,
switches, firewall software).
- IMPORTANT: Note the results
of troubleshooting
steps you have attempted.
- Call-back number and the best time to call you. We will do our best to accommodate you.