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BroadVoice WiSIP VoIP PhoneSupport Center

Installation of the BroadVoice WiFi VoIP Phone

WELCOME to BROADVOICE
Thank you for purchasing the BroadVoice WiFi VoIP Phone. This Quick Start Guide will help you to start using your WiFi phone right away. Your WiFi phone was programmed with its own phone number and configured at the factory prior to shipping so that you can use it as soon as you receive it.

Assistance
If you need additional assistance, our Customer Support Center is available.

Thank you for choosing BroadVoice!



Getting Started

VoIP Phone DiagramWhat's included:

  • BroadVoice WiFi VoIP Phone
  • Phone Battery
  • Charging Cord
  • BroadVoice WiFi VoIP Quick Start Guide

    If any components are missing, notify BroadVoice Customer Support immediately.

Equipment you will need:

  • Broadband Hot Spot or WiFi connection

To use enhanced features, you will need:

  • Computer
  • Web Browser: MS Internet Explorer (version 4.x or higher) or Netscape Navigator (version 4.x or higher)

Installation & Set-up

VoIP Phone chargingCharging the Phone
To charge your phone, simply plug one end of your power supply into the base of the phone and plug the other end into an electrical outlet (100~240V).

The battery strength indicator in the upper right of the display scrolls when the phone is properly charging. When the phone is fully charged and the phone is powered off, the message Fully Charged! appears on the display. The battery fully charges in about 2 - 3 hours.

A fully charged phone has about 3 hours of talk time. Standby time lasts for about 40 - 80 hours.

Note: It is normal for the battery and charger to be warm during charging.

Switching the Phone On/Off
Switch the phone on and enter standby mode by pressing and holding the Power key. An animation appears when you are successful. Switch the phone off by pressing and holding the Power key. The display is blank when you are successful.

Associate and Register Your Phone:
To use your BroadVoice WiFi phone, you must turn it on, associate the phone with an access point (AP) and register the phone with BroadVoice. Once this process is completed, you can immediately start making calls. In most cases, when you turn the unit on for the first time, this whole process takes place automatically in a very short time. If you have turned on the phone and the phone display’s screen saver image appears, then the phone has successfully associated with an AP, obtained an IP address and registered with BroadVoice, and you can start using the phone. Otherwise, you will have to perform a Wireless Scan.

To associate and register your phone, follow these steps:

  1. Power up your computer network, including your cable/DSL modem and your Access Point/router.

  2. Turn on your phone by holding the Power key for a few seconds.

  3. You phone will initially display “Connecting to…” and will scan for an available AP.

  4. You phone will next display “Registering to…” after it makes a network connection.

  5. If the phone beeps once and its screen saver imageappears on the LCD, the phone has successfully associated with an AP, obtained an IP address and registered with BroadVoice.
    You can use your phone immediately if you have successfully received this message.

  6. If the phone has not successfully registered, then do a wireless scan and configure Static IP (DHCP) as necessary.

  7. For more information on these procedures, see Scanning for an Access Point (AP) and Configuring for Static IP (DHCP) .

Wireless Scan: Scanning for an Access Point (AP)
NOTE: You only need to perform a wireless scan if your phone did not successfully register.

The Net Search feature enables you to select and associate your BroadVoice WiFi VoIP Phone with your network AP, obtain an IP address, and register the phone with BroadVoice service. To do a wireless scan, follow these steps:

  1. Use the left soft key to select Menu.

  2. Use the Navigation key to scroll to WiFi-Settings and select ‘OK’ using the left soft key.

  3. Use your Navigation key to scroll to Net Search and select ‘OK’ using the left soft key.

  4. The phone searches for APs in your network and lists the SSIDs of each SSID.

  5. Highlight the appropriate AP and then use the left soft key to select the Save option.

  6. Four options will display for storing your AP's SSID. Highlight one of the four SSID locations and select Save. A status message (Ok) will display which indicates the success of the operation.

  7. Highlight the appropriate encryption bit setting and then select ‘OK’ by pressing the left soft key. Select ‘Null’ if your AP does not use any wireless encryption. A status message (Ok) will display which indicates the success of the operation.

  8. Select Exit by pressing the right soft key.

  9. Press Exit again until you return to the main menu.

  10. The phone will display “Connecting to [SSID]”. Once it properly connects with your AP the phone will then display “Registering via [SSID]”.

  11. A few moments later, when your F1000 phone becomes fully registered on the BroadVoice network, it will beep once and display its screen saver.

BroadVoice WiFi VoIP Phone Description
BroadVoice WiFi VoIP Phone KeyPad
BroadVoice WiFi VoIP Phone Back
  1. Fixed Antenna

  2. Earpiece

  3. LCD

  4. Navigation Key - scrolls up/down through menus

  5. Left Soft Key - performs the displayed function

  6. Talk Key - to place/receive a call or access outgoing call logs (in standby mode)

  7. Number Keypad - to enter numbers/characters

  8. Key/Switch Key - to key in * (asterisk) or change the text input method

  9. Charging Socket

  10. Earphone Socket

  11. Right Soft Key - performs the displayed function

  12. Power Key - to switch the phone on/off, end a call or return to standby mode.

  13. Key/Lock Key - to key in # (pound) or pause symbol “P” (by pressing and holding the key), or to lock the keypad

  14. Microphone

  15. Battery Cover Release Button - enables removal of battery compartment cover

  16. Battery Compartment Cover

Voice Messaging

Dial *86 from your BroadVoice WiFi VoIP phone to access your BroadVoice Voice Messaging portal.

You can also access your BroadVoice Voice Messaging portal from any other phone by dialing your ten (10) digit BroadVoice number. Then interrupt your Voicemail greeting by pressing the * key and follow the instructions for entering your voice mail password.

View a diagram that illustrates how to access your Voice Messages and Manage your account.

Features

Adding a Phone Book Entry

  1. Select Names using the right soft key.

  2. Using the down arrow select Add Entry.

  3. Select Ok using the left soft key.

  4. Use the alphanumeric keypad to enter the name of the party. When done, select Ok.
    To enter a phone number, use the number pad to enter the number of the party and then select Ok. Press the * key to change the keypad entry type from Alpha to numbers.

Assign a phone number in your phone book to a speed dial key (1 - 9)

  1. Use the left soft key to select Menu.

  2. Select Phonebook using the left soft key.

  3. Select Speed Dial using the left soft key. The setting status for Key #1 appears. Unset appears if there is no number associated with the key.

  4. Select Set using the left soft key. The list of phone book entries appears. No Record appears if there are no entries.

  5. Enter a few characters of the desired name or use the Navigation key to highlight the appropriate entry.

  6. Select Ok using the left soft key to assign the entry to the speed dial key.

  7. To change or cancel the setting for a key, select Option and then select Edit or Cancel. If canceling, click Ok again using the left soft key.

To Make a Speed Dial Call
In standby mode, press and hold the corresponding speed dial key to automatically display that phone number. Press the green Talk key to call the number.

Redial
You can redial the last dialed number by pressing the Talk key twice. If you want to call a number that you dialed prior to the last call, press the Talk key once, scroll to the appropriate number using the down arrow, and then press the Talk key again.

To Increase or Decrease Volume
When you are connected to a caller, use the right (>) arrow key to increase the volume and the left (<) arrow key to decrease the volume.

View Feature Access codes

Configuring for Static IP

You can configure your phone to connect to your local area network with using a static IP address:

  1. Use the down arrow to scroll to WiFi-Settings and select Ok by pressing the left soft key.

  2. Highlight Network Parameters and select Ok.

  3. Highlight DHCP and select Ok.

  4. Highlight Disable and select Ok. A status message will display indicating success.

  5. Use the down arrow to highlight IP and select Ok.

  6. Highlight IP Address and select Ok.

  7. Select Clear by pressing the right soft key to delete the displayed IP address. Then use the key pad to
    enter the static IP address. Press the # key to enter a "." between each octet (example 192.168.1.2).

  8. Select Ok to complete the entry.

  9. Use the down arrow to select Subnet Mask and select Ok.

  10. Select Clear by pressing the right soft key to delete the displayed subnet mask. Then use the key pad
    to enter the desired subnet. Press the # key to enter a ‘"." between each octet (example 255.255.255.0).

  11. Select Ok to complete the entry.

  12. Use the down arrow to select Gateway IP and select Ok.

  13. Select Clear by pressing the right soft key to delete the displayed gateway. Then use the key pad to
    enter the desired gateway. Press the # key to enter a ‘"." between each octet (example 192.168.1.1).

  14. Select Ok to complete the entry.

  15. Continue to select Exit repeatedly by pressing the right soft key until you return to the main menu.