7:00am – 5:00pm PST (Monday – Friday)




Available 24 Hours

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8:30am – 5:00pm PST (Monday – Friday)

Partner Program


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9221 Corbin Ave. Suite 155

Northridge, CA 91324




Available 24 Hours

VoIP Software Engineer (Northridge, CA)

Position Summary:

Broadvoice’s network and software engineers develop and maintain a wide variety of technologies that change how our customers connect and interact with one another. The VoIP Network and Software Engineer (FreeSWITCH/Kamailio/OpenSIPS) is a position that will involve design, development, deployment, troubleshooting, and maintenance of various tools and services that support Broadvoices network. This is a role that requires individuals to be versatile in their skillsets ranging from IP networking, VoIP knowledge, software development, working open-source systems among other things. You will be in a critical position to make significant contributions to the development and operations of new service features.

Location: Northridge, CA

Essential Duties and Responsibilities

  • Work with network architects and Product Managers to deploy, implement, and support new products and features in the VoIP network
  • Design and maintain highly available and scalable VoIP infrastructure
  • Create documentation outlining the design and support of voice products
  • Escalation point and training for Broadvoice’s technical support departments as subject matter expert for Broadvoice’s voice products
  • Perform regular off-hour maintenance for Broadvoice’s voice products
  • Writing scripts (or via CI) to deploy, in an automated fashion, software across existing servers (virtual or bare metal)
  • Writing and implementing scripts to scale-in/scale-out Virtual Machines and perform OS/Application configuration management within a Proxmox or VMware environment

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Passion for providing an Amazing Experience in everything that you do
  • Flexibility in approach and open-mindedness of new ideas
  • Ownership of work and relentless improvement of your craft
  • Selflessness about the betterment of others
  • Strong ethical foundation
  • Attention to detail
  • Minimum 5 years experience with SIP/RTP and other real time communication protocols such as WebRTC
  • Must have 3+ years of experience in FreeSWITCH, Kamailio and OpenSIPS
  • Experienced designing and deploying highly available and scalable VoIP infrastructures across different data centers
  • Ability to work in fast pace working environment.
  • Strong analytical and problem solving and troubleshooting skills
  • Programming experience with C, Go, Ruby
  • Be able to create write modules for FreeSWITCH, Kamailaio and OpenSIPS as well as creating patches
  • DevOps Tools (Ansible, Chef, Kubernetes, Docker and other CI/CD tools)
  • Networking Switches, Routers, Firewalls, IDSs and Security Appliances
  • Relational and NoSQL Databases (Galera, PostgreSQL, Redis and Cassandra)
  • Linux server operations, deployment, and performance monitoring
  • Desire and ability to remain up-to-date with latest industry trends
  • Excellent documentation skills
  • Write maintainable, efficient, and well-documented code using engineering best practices
  • Experience with Erlang/Elixir is a plus
  • Experience with cloud provisioning (AWS, Google) is a plus
  • Ability to work in a team environment


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

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