7:00am – 5:00pm PST (Monday – Friday)




Available 24 Hours

Billing & Customer Service


8:30am – 5:00pm PST (Monday – Friday)

Partner Program


Shipping Address


9221 Corbin Ave. Suite 155

Northridge, CA 91324




Available 24 Hours

Project Manager – Product (Northridge, CA)

Position Summary:

The Broadvoice Project Manager will collaborate with team leaders to understand their business objectives and effectively provide support to a wide range of functions within the company focusing on projects across our product, development, and business teams. Acting as a single point of contact, the Project Manager will execute project plans by mapping deliverables and work streams, preparing status reports, and coordinating tasks and responsibilities. We are looking for someone with strong capabilities across all phases of project management, leadership and the ability to identify, clarify and problem solve issues to ensure completion of projects on time and within budget.

Location: Northridge, CA

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Manage the roadmap of complex projects, including approval, planning, communications, execution, and closeout to ensure results for cross-functional teams including marketing and sales departments
  • Use formal processes such as internal PM systems to develop and maintain detailed project plans and status reports, identifying key milestones and project resource needs to ensure completed work meets all specifications
  • Monitor and create project deliverables, leading overall prioritization and direction of work streams and managing performance to meet target goals
  • Build consensus, anticipate and solve problems by escalating competing priorities to the team and identifying process improvements, breaking down barriers to the teams’ delivery
  • Facilitate project meetings and provide feedback to project team members by sharing insights and recommendations
  • Assist leadership in the development and design of new projects
  • Other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Minimum 5 years of experience in project management with knowledge of the program management lifecycle, PMP Certification a plus
  • At least 2 years of experience in telecommunications industry or project management experience for a SaaS company
  • Experience with project management software and other tools for tracking, reporting and analyzing progress
  • Excellent organizational skills with a strong track record of achieving goals and objectives within tight time frames
  • Excellent problem-solving and analytical skills
  • Ability to manage multiple projects of any scope with limited direct supervision
  • Self-starter with excellent written and verbal communication and interpersonal skills to motivate and lead a team
  • Ability to work independently and as part of a team, receive feedback, and execute accordingly
  • Comfortable working in a fast-paced environment and culture


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities

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