Sales

866-714-9232

7:00am – 5:00pm PST (Monday – Friday)

Support

888-325-5875

818-452-5306

Available 24 Hours

Billing & Customer Service

888-325-5875

8:30am – 5:00pm PST (Monday – Friday)

Partner Program

866-634-1394

Shipping Address

Broadvoice

9221 Corbin Ave. Suite 155

Northridge, CA 91324

Support

888-325-5875

818-452-5306

Available 24 Hours

communicator2018-09-16T22:49:10+00:00

Communicate anytime from anyplace with b-hive Communicator.

Handle one-on-one and team messaging, SMS, and phone calls — right from your browser.

Handle one-on-one and team messaging, SMS, and phone calls — right from your browser. Initiate a call, text, SMS from any desktop computer by logging into our web-based client on both PC and MAC. Answer, screen, or transfer calls, and get notifications of voice and chat activities.

Features
  • Enhance team productivity with one desktop app for calls, text, group text and SMS
  • Includes a softphone with call management includes mute, hold and call transfer
  • Access your company directory to reach your colleagues for a quick chat or call
  • See teammate availability with presence; know whether colleagues are available or on a call
  • Send/receive texts directly from your business phone number to maintain corporate branding and keep communications within the company
  • Send and receive SMS messages to any number or contact
  • Screen calls by viewing callers’ numbers; choose to accept or reject calls
  • Through push notifications, users are notified of new texts and calls when the app is running in the background
  • Stay organized by creating a favorites list with individuals or groups you communicate with the most
  • See your recent history and archived communication history

Check out our quick video tutorial

Our quick “user” guide told in pictures

See teammate availability with presence; know whether colleagues are available or on a call.

Interface overview

The Communicator bar has three options to initiate a new communication. Start a new chat/send an SMS, initiate a call, or initiate a group chat.

Desktop notifications

Get real-time desktop notifications on all new communications.

Send and receive SMS

Communicator gives the user access to send and receive text messages from their work number.

Place calls

Call a contact or enter a number to place a call through Communicator. Once connected, Communicator will show you the call duration and provide options to end the call, use they keypad, mute and hold a call.

b hive communicator image
Favorites

The favorites list allows you to easily access the contacts you communicate with on a daily basis. Any conversation — chat, SMS, group chat, or phone call — can be added to the favorites list.

History

View recent history or up to 30 days of communication history. Easily sort through history with modified date ranges.

Start new chat with co-workers

Easily chat with co-workers who are pro-users on the b-hive system.

Directory

View a list of contacts hover over their name to call them or start a new chat.

Group chat

Group chat is a great tool to communicate with multiple people at the same time.
Group chats can be modified to add or remove individuals