Sales

866-714-9232

7:00am – 5:00pm PST (Monday – Friday)

Support

888-325-5875

818-452-5306

Available 24 Hours

Billing & Customer Service

888-325-5875

8:30am – 5:00pm PST (Monday – Friday)

Partner Program

866-634-1394

Shipping Address

Broadvoice

9221 Corbin Ave. Suite 155

Northridge, CA 91324

Support

888-325-5875

818-452-5306

Available 24 Hours

broadvoice edge2019-02-14T23:35:49+00:00

Your network is experiencing business and technical demands driven by the explosion of critical applications, cloud services, and mobile devices. Gone unchecked, that demand can stress your bandwidth having negative consequences on your VoIP phone services, causing packet loss, latency, and jitter.

Meet network demands

Broadvoice Edge, an SD-WAN offering sized for your business, ensures that your environment is VoIP Ready by adding a layer of intelligence into the network. With Broadvoice Edge, phone calls are monitored on a packet-by-packet basis to provide better call quality. With it, we can support a combination of broadband circuits including cable, DSL, fiber, and even MPLS.

IS YOUR NETWORK VOIP READY?

Automatic failover, intelligent load balancing and more

AUTOMATIC FAILOVER

Broadvoice Edge provides blackout and brownout protection for voice calls by dynamically sending phone calls over multiple paths. Phone calls in progress stay up when one Internet connection goes down.

VPN
MPLS

Broadvoice Edge allows you to replace private and MPLS connections with lower-cost high-speed bandwidth without sacrificing quality and gain full connection redundancy when combined with multiple Internet connections.

INTELLIGENT LOAD BALANCING

Broadvoice Edge will automatically combine multiple Internet connections, allowing you to access otherwise unused bandwidth on standby connections.

SMART QoS AND MONITORING

Broadvoice Edge will monitor phone calls on a packet-by-packet basis and correct voice issues over each Internet connection. Broadvoice Edge continuously computes quality scores to assess voice performance and provides administrators with a comprehensive before-and-after view into behavior on individual links.

DYNAMIC APP STEERING

App aware per packet steering allows your app’s to simultaneously use your redundant data connections. Apps use the aggregated bandwidth as a single flow and don’t fail when an individual connection fails. Problem solved!

FortiGate and VeloCloud…
right sized for your network

Broadvoice offers the FortiGate 60E and the VMware SD-WAN Edge by VeloCloud™. Don’t know which one is right for your business? That’s why we are here. We will recommend the right device based on the VoIP Ready design that’s best for your business.

Benefits at a glance

  • Application Aware Firewall
  • Application Performance Monitoring
  • Application Prioritization
  • Automatic Provider Capacity Detection
    Cloud VPN
  • Continuous Link and Path Monitoring
  • Dynamic Branch to Branch VPN
  • Dynamic Multi-Path Optimization
  • End-to-End Encryption
  • Error and Jitter Correction
  • Internet Provider Agnostic
  • Intelligent Load Balancing
  • Link and Packet Steering
  • Smart QoS
  • Zero Touch Branch Provisioning

Benefits may vary based on the VoIP Ready network design you choose.

Can I bring my own device?

Yes you can. There is no reason to replace good hardware. Broadvoice has taken the guesswork out of router selection. Because we know that quality of service (QoS) is paramount to your business, we have carefully selected and tested a set of dependable routers suitable for supporting high-quality VoIP conversations.

The routers recommended here have been tested internally and work reliably with our services. However, given the constantly updated firmware and physical changes made by manufacturers and the nature of cloud-based services, Broadvoice cannot control the final configuration of the hardware or your computer systems/networks, or promise that any given router will work with your system, or guarantee that our information is up to date.

Need help getting your network VoIP Ready?

Make Model Possible Additional Config? Configuration Recommendations
Actiontec PK5000 Disable the SIP ALG setting
Apple Airport This device offers no QoS functionality which may limit performance in larger deployments
Cisco Routers (general) Disable the SIP ALG setting
D-Link DIR-615 Disable the SIP ALG setting on the router in firmware releases 2.2.4 and higher
D-Link EBR-2310 Rev B
(others not compatible with VoIP)
Disable the SIP ALG setting on the router in firmware releases 2.2.4 and higher
Fortinet Fortigate Disable the SIP ALG setting
Juniper Netscreen Disable the SIP ALG setting
Linksys E1200 Wireless N Router Typically only for small 1-3 seat offices
Linksys E2500 Wireless N Router Typically only for small 1-4 seat offices
Linksys E3500 Wireless N Router Typically only for small 1-5 seat offices
Linksys RV016 Disable the SIP ALG setting
Linksys RV042 Disable the SIP ALG setting
Linksys RV082 Disable the SIP ALG setting
Linksys WRT160N Wireless N Router Typically only for small 1-3 seat offices
Linksys WRT54G2 Wireless N Router Typically only for small 1-3 seat offices
Linksys WRVS4400N Wireless N Router Typically only for small 1-3 seat offices
Motorola Surfboard Disable the SIP ALG setting; must be running firmware v3.3 or higher
Netgear FVG318 Disable the SIP ALG setting
Siemens Speedstream This device offers no QoS functionality which may limit performance in larger deployments
SonicGuard SonicWall Disable the SIP ALG setting