6 benefits of using text messaging for customer service and support
The numbers are really staggering — there are over 3 billion smartphone users in the world, with Americans spending an average of 5.4 hours a day on their phones.
Tis the season for…texting
Reach your customers while they binge holiday movies and recipes, text friends and scroll social media.
Text vs. email marketing: which is the best option?
When it comes to the showdown between text (SMS) marketing and email marketing, there are many things to consider.
Fighting video conference fatigue “together”
The popularity of group video chat has exploded out of necessity during the coronavirus pandemic.
How the customer experience shapes everything we do
This is not a brag, but simply some context: as an operational leader within these companies, I saw from a strategic level how people, processes, and technology are leveraged.
Help your anywhere workforce work better everywhere
Although working from home has been your team’s reality for a while now, you may still be discovering kinks in your workflow as you’ve had to rely solely on apps to collaborate and communicate.
Introducing b-hive for Salesforce: a match made in the cloud
To win over today’s savvy buyers, it’s not enough to have the best products; you have to deliver the best customer experience, too.
Broadvoice unifies acquisitions under new brand strategy for new decade
LOS ANGELES — March 4, 2020 — Broadvoice®, an award-winning provider of hosted voice, unified communications (UC) and SIP trunking services for businesses, announced today the launch of a new corporate brand identity, redesigned logo and website.
6 ways you can put 1:1 texting to work for your business
Texting is fast becoming the go-to for personal communications and not just among Gen Z and Millennials. What may surprise you, however, is that most people want to text businesses, too.
