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BroadVoice WiSIP VoIP PhoneSupport Center

Installation of the WiFi Phone

WSP-100 Quick Start Guide
The Quick Start Guide can answer many of your setup and operational questions.

WELCOME to BROADVOICE
Thank you for purchasing the SMC WiFi VoIP Phone.
This Guide will help you to start using your WiFi phone right away.

Assistance
If you need additional assistance, our Customer Support Center

Thank you for choosing BroadVoice!



Getting Started

What's included:

  • One Wi-Fi SIP Phone (SMCWSP-100)
  • One Lithium-Ion battery
  • One mini USB cable
  • One AC power charger
  • Quick Start Guide

    If any components are missing, notify BroadVoice Customer Support immediately.

Equipment you will need:

  • Broadband Hot Spot or WiFi connection

To use enhanced features, you will need:

  • Computer
  • Web Browser: MS Internet Explorer (version 4.x or higher) or Netscape Navigator (version 4.x or higher)

Installation & Set-up

Charging the Phone
The Wi-Fi SIP Phone will charge an installed battery when connected to the AC power charger, and the power charger is connected to a power source. The power charger automatically adjusts to any voltage between 100-240 volts at 50 or 60 Hz. No voltage range settings are required. The power charger automatically adjusts to any voltage between 100-240 volts at 50 or 60 Hz.

Mini USB Cable
The Wi-Fi SIP Phone includes a mini USB cable that can be used to charge the phone?s battery from a connected PC.nThe mini USB cable can also be used to download updated software to the phone.

After the battery has been fully charged first time, following charges require only three hours. You do not have to power off the phone while charging, just connect the charger as described above and wait until the LCD display indicates the battery is fully charged.

A fully charged phone has about 3 hours of talk time. Standby time lasts for about 60 hours.

Note: It is normal for the battery and charger to be warm during charging.

Switching the Phone On/Off
Push and hold down the End/Power key for more than two seconds to power on the phone. The LCD display turns on showing an image of a white sun on a yellow background. Allow 30 seconds for the phone to start up.

Associate and Register Your Phone:
Once you have established a network connection, you need to enter your SIP VoIP service account details as provided by BroadVoice.

To associate and register your phone, follow these steps:

  1. Press the Navigation Key to select the main menu.

  2. From the main menu, select Network Settings.Then, from the Network Settings menu, select VoIP.

  3. From the VoIP Setting menu, select the profile that you are going to view or edit.

  4. Press the Left Soft Key to access the Options menu, then select View/Edit.

  5. On the SIP configuration, Basic tab screen, enter details as provided by your SIP service provider.

    The minimum SIP details required are:

    • Phone Number – Your SIP account phone number.
    • Display Name – The name that identifies you to other
    • SIP service users when you make calls.
    • Auth. Name – Your SIP account username that uniquely identifies you to the SIP server.
    • Auth. Password – An alphanumeric string that uniquely identifies the SIP user?s permission rights.

  6. On the SIP configuration, Advanced tab screen, enter the following details as provided by your SIP service provider: SIP Proxy

    • SIP Proxy Address – sip.broadvoice.com, The Domain name or IP address of the SIP proxy server.
    • SIP Proxy Port – The proxy server port number, normally 5060.
    • SIP Registrar Address – proxy.dca.broadvoice.com, The Domain name or IP address of the SIP registrar server.
    • SIP Registrar Port – The SIP registrar server port number, normally 5060.

  7. On the SIP configuration, Profile tab screen, enter the profile name you want to use.

Configuring for Static IP

You can configure your phone to connect to your local area network with using a static IP address:

  1. Use the down arrow to scroll to WiFi-Settings and select Ok by pressing the left soft key.

  2. Highlight Network Parameters and select Ok.

  3. Highlight DHCP and select Ok.

  4. Highlight Disable and select Ok. A status message will display indicating success.

  5. Use the down arrow to highlight IP and select Ok.

  6. Highlight IP Address and select Ok.

  7. Select Clear by pressing the right soft key to delete the displayed IP address. Then use the key pad to
    enter the static IP address. Press the # key to enter a "." between each octet (example 192.168.1.2).

  8. Select Ok to complete the entry.

  9. Use the down arrow to select Subnet Mask and select Ok.

  10. Select Clear by pressing the right soft key to delete the displayed subnet mask. Then use the key pad
    to enter the desired subnet. Press the # key to enter a ‘"." between each octet (example 255.255.255.0).

  11. Select Ok to complete the entry.

  12. Use the down arrow to select Gateway IP and select Ok.

  13. Select Clear by pressing the right soft key to delete the displayed gateway. Then use the key pad to
    enter the desired gateway. Press the # key to enter a ‘"." between each octet (example 192.168.1.1).

  14. Select Ok to complete the entry.

  15. Continue to select Exit repeatedly by pressing the right soft key until you return to the main menu.

 

Understanding Caller ID

There are two Caller ID (CID) modes available in the VoIP Settings Page:

  • Display Name — displays the caller’s name, but not their phone number. When reviewing missed calls, the caller’s name will be displayed, but clicking the Send Key will not initiate a call. See URL.
  • URL — displays the caller’s phone number. When reviewing a missed call, the caller’s number will be displayed; clicking the Send Key at this time will initiate a return call. The caller’s name is not displayed in this mode.

To set the CID mode, follow these steps:

  1. Click the Menu option from the main screen.


  2. Click the Network Settings icon.


  3. Scroll to the VoIP option and click Select.


  4. Scroll to the CID setting and click Select.


  5. Scroll to the desired CID setting and click Select.


  6. Click Back. The prompt “Save Now?” appears.
  7. Click Yes. The CID setting is saved.