Installation of BYOD Devices
NOTE: While BroadVoice's goal is to make all BYOD installations as easy as possible, the BYOD option is intended for advanced users. BroadVoice can not provide full technical support for these devices. If your device is not working as expected, you may need to contact the device manufacturer for technical support. For many devices, BroadVoice provides online instructions and tips. Please refer to this information before proceeding. With BYOD devices the user is responsible, under the BroadVoice Terms of Service, for any misuse of the account.

Note: Check of the version of the Presige phone you are using. If using a v.2 phone, see the following BYOD instructions.

Introduction

The Pulver WiSIP and Zyxel Prestige 2000W are wireless telephones that operate over the Internet. They give users the benefits of Internet telephony, for example cheaper calls, without the physical restrictions of a fixed Internet connection i.e. mobility. Sending compressed voice signals over the Internet is called Voice over IP or VoIP. The WiSIP and Prestige are Session Initiated Protocol (SIP) - based wireless VoIP telephones. SIP is an internationally recognized standard for implementing VoIP. The WiSIP and Prestige allow you to make and receive VoIP calls as long you are within range of an IEEE802.11b enabled wireless network.
 
The WiSIP and Prestige are easy to use and configure via the LCD display and keypad. You can even set and manage your settings over the Internet using the WiSIP’s and Prestige's Web Configurator.

The following is a guide for configuring the Pulver WiSIP and the Zyxel Prestige2000 telephones for use with your BroadVoice VoIP service.
 
The BroadVoice configuration parameters you received at the time of enrollment will be needed throughout these steps in order to configure you phone. The table below is a checklist of additional information needed to assist you in configuring you phone.

Required Information
 
You should have a wireless Internet account already set up and have been given most of the following information.

The Pulver WiSIP and Zyxel Prestige 2000 phones have Web Configurators that allow you to easily view and manage your phone’s settings through an Internet browser. It is recommended that you set your screen resolution to 1024 by 768 pixels.
 
Accessing the Web Configurator
 
Step 1. Wireless Settings
Follow these directions to scan for the ESSIDs of available wireless LAN Access Points (AP) to build your wireless connection.

• Push the “Menu” key on your phone
• Select option 7. Wireless
• Select option 1. Scan, your phone will search for available Wireless AP’s.
• Use the Up/Down arrows to highlight the preferred AP.
• Press the Select button to associate and bond your phone to the highlighted AP.
• Press the “Back” button twice until the main display screen returns. Your phone will indicate that settings are loading.
  
  Your phone will then attempt to register. You must complete all of the following steps prior to your phone registering on the BroadVoice network.

Step 2. Once your phone is connected to the wireless LAN record its IP address.

To view the phones LAN IP address:

• Push the Menu key on your phone
• Select option 1. Information
• Select option 2. IP Address
• Records the IP Address
• Press the “Back” button three times until the main display screen returns. 

Step 3. Launch your web browser.
 
Step 4. In the address bar of the browser enter "http://<IP address>" as the URL with the IP ADDRESS from step 2 as <IP address> but without the <>.
 
Step 5. Your telephone’s Login screen will appear. Enter your username and password and click OK to login.

• For Administrator access to the Pulver WiSIP phone: Type the default username: voipadmin and password: admin.
• For Administrator access to the Zyxel Prestige2000 phone: Type the default username: zyxeladmin and password: 1234.
  
  
  
• Navigating the Web Configurator
  The following summarizes how to navigate the web configurator.
  
  Device Information: After successfully logging in to the Web Configurator the following screen displays first for both the WiSIP and Prestige. Use this screen to view read-only information about your phone.
  
  
  
• The web configurator is divided into several screens.
  For the following steps click the links at the bottom of the screen to go to the
  corresponding screen.

Step 6. Network Configuration.

• Select the “Network” button.
• Select your phone’s LAN network connection method, STATIC, DHCP or PPPoE.
• Each method may require you to enter specific information to complete its network connection. You can obtain the necessary STATIC IP information from your network administrator or the PPPoE settings from your Internet Service Provider.
• Click the “Submit” button.
• Click the “Save” button.
  
  
  DHCP Network Configuration Example
  If you were not assigned a specific IP address for your Prestige, use the following directions to set your Prestige to get it automatically via DHCP (Dynamic Host Control Protocol).

Step 7. Outbound Proxy Registration

• Select the “Outbound Proxy” button.
• In the Proxy IP Address field, enter which ever proxy is closer (has a shorter ping time) is the proxy you want to use.
  
  Choose one from:
  • proxy.lax.broadvoice.com
  • proxy.dca.broadvoice.com
  • proxy.mia.broadvoice.com
  • proxy.atl.broadvoice.com
  • proxy.chi.broadvoice.com
  • proxy.bos.broadvoice.com
  • proxy.nyc.broadvoice.com
    
• Enter 5060 into the Proxy Port field.
• Click the “Submit” button.
• Click the “Save” button.
  
  

Step 8. SIP Proxy Configuration

• Select the "SIP Proxy" button.
• Enter your BroadVoice number@sip.broadvoice.com:5060 in the SIP URL field. Your BroadVoice number is the number you selected at signup and is located on your order confirmation email and in the Generic SIP parameters.
• Enter 15 for Expire Time
• Enter Your BroadVoice Tel. number as the Registrar Username
• Enter your account's unique Authentication Password into the Registrar Password Field. Your Authentication Password was emailed to you in the Generic SIP parameters. Otherwise, contact Customer Support Center to request your account's authentication password.
• Click the "Submit" button.
• Click the "Save" button.
  
  

Step 9. DSP Settings
Use this screen to configure the way your prestige handles telephone connections and codes voice-data.

• Select the “DSP Setting” button.
• Select the Default Voice Codec as G.711u 64k.
• Select Out Volume as ‘5’
• Select In Volume as ‘-5’
• Select the radio button for Receive Buffer as ‘Large’
• Select the radio button for Voice Frame per Packet as ‘Large’
• Select DTMF Relay as ‘Inband’
• Set DTMF Payload to ‘101’
  
  

Step 10. RESTART
All of the necessary settings for your phone to be configured to the BroadVoice Generic SIP type account are now complete.

• Select the ‘RESTART’.
• Your new parameters will be loaded into you phone and the phone will Register with the BroadVoice Network.

Warning Messages
Your phone displays warning messages when it detects a condition that may disrupt your Phone service.

Warning	Corrective Action
Battery Low ( blinking) The battery’s power is low.	Recharge the battery.
Weak Signal (blinking) The signal quality is low.	Connect to another AP. Move your Phone closer to the AP. There may be too much radio interference (for example a microwave or another AP using the same channel) around your wireless network. Relocate or reduce the radio interference.

Error Messages
Your phone displays error messages to let you know that an error has occurred. An error may prevent you from connecting to the network or from using the phone. You may need to contact the system administrator to resolve the problem.

Phone’s display says: Not Registered
Error	Corrective Action
No AP found (blinking) The ESSID set on the phone does not match any of the Service Set Identifiers (SSIDs) of the APs that are within range of the phone.	Set the phone to a different ESSID. Move your phone closer to the AP.