login
   
User name
   
Password
 
HomeRate PlansAvailabilityFeaturesSupportSign Up
BroadVoice WiSIP VoIP PhoneSupport Center

WiFi Phone Wi-Fi SIP Phone
Quick Start Guide

Assistance
If you need additional assistance, our Customer Support Center is available 24 x 7.

For specific installation instructions for enabling this phone for BroadVoice service, CLICK HERE.



Introduction

The WSP-100 is a Wi-Fi (IEEE 802.11b/g) wireless phone that enables you to make Voice over Internet Protocol (VoIP) calls without using a computer. The phone enables you to use your Session Initiation Protocol (SIP) VoIP service with complete mobility, allowing you to talk from any location where you have a network connection through a nearby access point.

Package Checklist — The WSP-100 Wi-Fi SIP Phone package includes these items:

  • One Wi-Fi SIP Phone (WSP-100)
  • One Lithium-Ion battery
  • One mini USB cable
  • One AC power charger
  • Quick Start Guide

    If any components are missing, notify BroadVoice Customer Support immediately.

Equipment you will need:

  • Broadband Hot Spot or WiFi connection

To use enhanced features, you will need:

  • Computer
  • Web Browser: MS Internet Explorer (version 4.x or higher) or Netscape Navigator (version 4.x or higher)

Getting Started

After unpacking the Wi-Fi SIP Phone, you must install and charge the battery pack before turning on the phone. Just follow the steps in this guide.

Before preparing the Wi-Fi SIP Phone for use, first become familiar with its main keys, buttons, and other hardware features.

  1. LCD Display — Color software menu display.
  2. Navigation Key — Four-direction software navigation key. Pressing the key down
    selects the current option.
  3. Right Soft Key — Negative action key. Cancels or returns to previous menu.
  4. End/Power Key — Ends an active call. Turns the power on and off. Press for more than two seconds to power the phone on. Press for more than four seconds to power the phone off.
  5. Headset Jack — Jack for headset connection.
  6. USB/Power Charge Port — Power charger connection for charging battery.
  7. Alphanumeric Keypad — Includes 0-9, A-Z, *, and # keys. The [a/A *] key selects upper- or lower-case characters, numbers, or hexadecimal. The [ 1 ] key selects common punctuation marks during text input. The [ # ] key selects special characters and symbols during text input.
  8. Send Key — Calls a selected contact.
  9. Left Soft Key — Positive action key. Selects menu option.
  10. Volume Button — Adjusts volume of the speaker.
    Keypad Lock — The phone keypad can be locked by pressing the Left Soft Key
    (Options) and then the Navigation and then the [a/A *] key unlocks the keypad.

Installation

Warning: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

  1. Remove Battery Compartment Cover. Place the phone face down. Push and slide down the battery compartment cover until it becomes free.
  2. Install Battery — Place the battery into the compartment. Be sure the text label on the battery is facing out and the battery’s three metal contacts point to the top of the phone.


  3. Replace Battery Compartment Cover — Slide the battery compartment cover back onto the phone until it clicks firmly into place.
  4. Connect Battery Charger — Lift up the rubber cover on the mini USB charger port and connect the power charger to the port. Then, plug the charger into an AC electrical outlet.

    Push Off
    Install Battery
  5. Fully Charge Battery — For the first time use, allow eight hours to fully charge the battery.

    Note: For the first time use, please wait until the phone is fully charged before powering on. When the phone is fully charged, the symbol is displayed. After the first-time charge, the battery requires only three hours to charge.

    Note: The power charger automatically adjusts to any voltage between 100-240 volts at 50 or 60 Hz. BroadVoice, Doc. No. 670-00200, Rev. 1.0.1, 6/26/08 BroadVoice SMCWSP-100 Quick Reference Guide


  6. Power On Phone — Push and hold down the End/Power key for more than two seconds to power on the phone. Allow 30 seconds for the phone to start up.


 

Initial Setup

The Wi-Fi SIP Phone requires a wireless connection to a Wi-Fi network access point to operate. In addition, the access point network must provide access to a VoIP SIP server, either on the local network or over the Internet, to be able to make calls. Connect to a Wi-Fi Network — When the Wi-Fi SIP Phone is used for the first time, you must set up a Wi-Fi network connection. Follow these steps:

  1. Press the Navigation Key to select the main menu.



  2. From the main menu, select Network Settings.Then, from the Network Settings menu, select “Wireless Network.”



  3. Press the Left Soft Key to select the options, then select “New.”



  4. In the New Profile screen, move the Navigation Key down to highlight “Scan,” then press down to perform a search for nearby Wi-Fi networks.



  5. A list of detected Wi-Fi networks displays. From the list, select the wireless network that you want to connect to and press down on the Navigation Key. Normally, you need to be within 90 m (300 ft) of a network’s wireless access point to be able to connect to it. If the network you want to connect to is not on the list, move to another location and try again.



  6. The New Profile screen displays again with the Wi-Fi network name already configured. You can change other settings for the wireless network, such as IP address configuration. (The default setting is DHCP.) If authentication is required by the network, select the authentication type and enter the encryption key value, as provided by the wireless network operator. The wireless network information is retained in the Wireless Configuraion list. The wireless networks in the list are stored in the phone’s memory and will be used every time the phone is powered on.


 

Set Up VoIP Details

Once you have established a network connection, you need to enter your SIP account
details as provided by your SIP service provider. Follow these steps:

  1. Press the Navigation Key to select the main menu. From the main menu, select Network Settings, and then select “VoIP.”



  2. From the VoIP Setting menu, select the profile to configure, then press the Left Soft Key to access the Options menu. Select View/Edit.



  3. On the VoIP configuration, enter details as provided by your SIP service provider. The minimum SIP details required are:


  • Phone Number – Your SIP account phone number.
  • Auth Name – Your SIP account username that uniquely identifies you to the SIP server.
  • Auth Password – An alphanumeric string that uniquely identifies the SIP user’s permission rights.
  • SIP Proxy address – The Domain name or IP address of the SIP proxy server.
  • SIP Proxy port – The proxy server port number, normally 5060.
  • SIP Registrar Address – The Domain name or IP address of the SIP registrar server.
  • SIP Registrar Port – The SIP registrar server port number.

When you finish configuring the VoIP details, the phone will restart automatically. When the phone has restarted, it automatically connects to the wireless network and logs into the SIP proxy server.

For detailed instructions on setting up preferred networks, refer to the User Guide that is on the included Documentation CD.

 

Understanding the LCD Display

The Wi-Fi SIP Phone’s color LCD display provides various status indicators and access to the menu-based interface. The illustration below shows the main screen and its elements.

  • Battery Status — Indicates the status of the battery. Shows a fully charged or partially charged level, and when charging.
  • Network Status — Indicates the status of the Wi-Fi network connection or the current connected network.
  • IP Status — Indicates the network IP status or current IP address of the phone.
  • SIP Status — Indicates the SIP service status.
  • Wireless Signal Status — Indicates the strength of the Wi-Fi network signal.
  • Current Time — The current time set on the phone. You can set the phone’s time and date by using the Menu to select “Phone Settings” and then “Date/Time.”
  • Navigation Key Action — The action that happens when you press down on the Navigation Key. Typically, the Navigation Key selects the current menu item or confirms a setting. From the main screen, this provides access to the main menu.
  • Right Soft Key Action — The action that happens when you press the Right Soft Key. Typically, the Right Soft Key cancels the last action or returns to the previous menu.
  • Left Soft Key Action — The action that happens when you press the Left Soft Key. Typically, the Left Soft Key selects the Options menu.

 

Understanding the Main Menu

The main menu provides access to all network and phone settings, plus other features. The menus are easy to move through using the four-way Navigation key. Just move the Navigation key up or down to highlight a menu item, then push down on the key to select it.

The following table outlines the phone menu structure.

Menu Description
Call History Lists missed calls, incoming and outgoing calls
Contacts Your contacts list
Applications Access to other phone features
Phone Settings Access to phone settings and call features
Network Settings Network configuration, SIP settings, and current wireless network status
Calendar Access to the calendar application

 

Making a VOIP Call

To make a VoIP call, follow these steps:

  1. Press the keypad keys to directly enter the number you want to call.


  2. Press the Send button to make the call. Wait for the call to connect and be answered.


  3. While the call is in progress, the contact number and length of time the call is active are displayed.


  4. When you have finished the call, press the End button.

 

Understanding Caller ID

There are two Caller ID (CID) modes available in the VoIP Settings Page:

  • Display Name — displays the caller’s name, but not their phone number. When reviewing missed calls, the caller’s name will be displayed, but clicking the Send Key will not initiate a call. See URL.
  • URL — displays the caller’s phone number. When reviewing a missed call, the caller’s number will be displayed; clicking the Send Key at this time will initiate a return call. The caller’s name is not displayed in this mode.

To set the CID mode, follow these steps:

  1. Click the Menu option from the main screen.


  2. Click the Network Settings icon.


  3. Scroll to the VoIP option and click Select.


  4. Scroll to the CID setting and click Select.


  5. Scroll to the desired CID setting and click Select.


  6. Click Back. The prompt “Save Now?” appears.
  7. Click Yes. The CID setting is saved.



 

Setting Network Security

Popular network security settings can be set up on the handset, including WPA-PSK, WPA2-PSK and WPS EAP-TTLS. When the phone is shipped from the factory, there are no network security settings.

To set up security for your phone network, follow these steps:

  1. Click the Menu option from the main screen.



  2. Click the Network Settings icon.



  3. Scroll to the Wireless Network option and click Select.


  4. Click Option and scroll to New (first-time setup) or Edit (for editing a profile).


  5. Scroll to Authentication Type and click Select to change the network security.


  6. Scroll to the desired security setting and click Select.


  7. Click Back to return to the Edit Profile screen.
  8. Make any other profile changes in the menus in this area.
  9. Click Save to save the settings. The screen returns to the Wireless Setting screen; from there you can repeatedly click Back to retun to the main screen.