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| BroadVoice and Your Network: |
Does my network router work with BroadVoice?
Most recently manufactured network routers will work with the BroadVoice service right out of the box. If not, or if you are using an early generation router, some settings may need to be adjusted, or a firmware upgrade may be required.
BroadVoice recommends that you download the latest firmware from your router manufacturer's web site and install it on your router to ensure compatibility and optimal performance. Settings modifications are usually part of the router’s configuration software and can be reviewed in the router’s instructions.
Both NAT and DHCP must be enabled on your router to use BroadVoice..
Can I be subscribe to BroadVoice service and use my existing home networking equipment?
BroadVoice works with existing home networks that support DHCP and NAT. DHCP stands for Dynamic Host Comfiguration Protocol and is used to assign dynamic IP addresses to devices on your local network. NAT, or Network Address Translation protocol, converts Internet Protocol (IP) address in one network to a known but different IP address in another network.
You do not need to understand how DHCP and NAT work to use BroadVoice. You just have to have them on your home networking equipment.
Does BroadVoice service work with wireless ISP networks?
You can connect to BroadVoice if your wireless Internet Service Provider (ISP) or your home network provides an available Ethernet connection for your BroadVoice Phone Adapter. Many BroadVoice customers have wireless networks in their home or subscribe to wireless ISP.
What ports do I need to open if my BroadVoice Phone Adapter is behind a firewall?
No ports need to be openning if you have a simple NAT router and the BroadVoice-issued Phone Adapter has a private IP address. Most BroadVoice customers just connect their BroadVoice phone adapter to their router and it works. BroadVoice is designed to work behind NAT routers.
If you have a firewall, you must give the BroadVoice Phone Adapter rights to access certain Internet ports, including:
- 69-69 UDP
- 5060-5063 UDP
- 10,000-20,000 UDP
If my PC connects to the internet through the USB port and has no Ethernet connection, how can the BroadVoice phone adapter fit into my network?
To use BroadVoice service you will need to convert your high-speed Internet connection from USB to Ethernet. You can convert by connecting your PC and your phone adapter to a router. To connect your PC to the router, you will also need to install an Ethernet card in your PC, or you can use a USB-to-Ethernet conversion cable. With this arrangement, you can use your PC to access the Internet while using the BroadVoice service.
For further information please contact
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