Requests for Test Accounts

Thank you for your interest in evaluating BroadVoice's industry-leading VoIP service.

Our philosophy is that in order for third-party reviewers to get an accurate experience, they must do so without the service provider knowing about it.

So in order to offer the truest assessment of BroadVoice, we recommend that members of the press go through the same end-to-end signup, installation, and user experience as every new BroadVoice customer. Nothing is charged if service is cancelled within the 30-day window of our money-back guarantee and if no calls are made to destinations outside those included in the plan.

Just as the most dependable restaurant reviews are by critics who are anonymous to the restaurant—because the restaurant staff doesn’t fall over themselves ensuring the critic gets better food, service, treatment (and subsequently a different impression) than any other customer—the public gets the most honest evaluation when we don’t know its happening.

It’s our job to hold ourselves to the standard that every customer should be treated as if s/he could be writing a formal review.

That is why our #1 rankings—such as by Wired magazine, where neither we nor Vonage, Packet8, AT&T, or the numerous others who scored behind us knew we were being evaluated—have been especially valuable to those considering different VoIP providers, and to us as a result.

Thank you,

BroadVoice